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About the Role
As the full-time Selling Team Leader, you will support the Store Team Leader in developing and implementing business strategy and leading daily store operations. Your focus will be on training and coaching the team to achieve high performance, deliver an exceptional guest experience, meet sales goals, maintain merchandising standards, and ensure operational excellence, all while embodying company values.
Responsibilities
- Drive sales by maximizing fitting room and salesfloor productivity and building guest loyalty through a best-in-class guest experience.
- Analyze reporting and daily trends to make strategic business decisions and contribute to the store's financial success.
- Develop short and long-term business plans to drive key performance indicators.
- Motivate and inspire the team by embodying company core values and holding them accountable to customer service standards.
- Recruit and hire strong talent to meet business needs.
- Train and develop team members to ensure outstanding service delivery.
- Provide ongoing performance feedback through real-time coaching.
- Prioritize team meetings, development plans, and performance reviews.
- Drive associate engagement by celebrating team performance.
- Execute and innovate daily operational procedures.
- Support the team in maintaining visual merchandising standards.
- Ensure fitting rooms are guest-ready and meet brand standards.
- Maintain store safety standards.
- Adhere to Asset Protection standards, policies, and procedures.
Requirements
- Love for AE and Aerie products.
- Previous retail management experience.
- Ability to multi-task with attention to detail, strong priority-setting, and time management skills.
- Experience leading and developing teams.
- General understanding of employment law.
- Business acumen.
- Flexible availability to work when the guest shops.
Skills
- Sales driving
- Team leadership
- Coaching
- Talent acquisition
- Training and development
- Teamwork
- Performance feedback
- Operational execution
- Visual merchandising
- Asset protection
- Business strategy
- Customer service
Location
- Onsite
Work Type
- Full-time
Experience Level
- Management
Salary/Compensations
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
Benefits
- Health care benefits (including medical, vision, and dental)
- Wellness benefits
- 401(k) retirement benefits
- Life and disability insurance
- Employee stock purchase program
- Paid time off
- Paid sick leave
- Parental leave and benefits
- 40% off product at both AE & Aerie year-round
- Additional seasonal discounts
- Participation in store contests for merchandise and prizes
- Discretionary bonuses and other incentives
About the Company
- American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977.
- Rooted in authenticity, powered by positivity and inspired by our community.
- Collections are designed to inspire self-expression and empower customers to celebrate their own uniqueness.
- Broadened leadership by producing innovative, sustainable fabrics.
Equal Opportunity
- AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws.
- AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law.
- This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge.
- AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.