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About the Role
As a Senior Deal Desk Analyst, you will work cross-functionally with Sales Operations, Billing, Contracts, and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This is a growth position as Datadog’s business continues to expand.
Responsibilities
- Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams.
- Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies.
- Solve customer satisfaction issues following execution of the deal.
- Actively negotiate deals directly with the customer as needed.
- Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management.
- Function as point of contact and subject matter expert for Sales on deal pricing matters.
- Drive adherence to internal controls, protocols and business rules.
Requirements
- Experienced in 4+ years of Deal Desk experience.
- Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company.
- Knowledgeable of revenue recognition principles.
- Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues.
- Strong attention to detail and communication skills.
- Able to work independently and multi-task in a fast-paced, high-pressure environment.
- Data-driven with strong quantitative skills.
- Analytical with the ability to approach a problem from multiple perspectives.
Skills
- Salesforce
- CPQ
- MS Excel
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $94,000—$125,000 USD
Benefits
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Pet adoption assistance and insurance program
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
- Healthcare
- Dental
- Parental planning
- Mental health benefits
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
- Discounted employee stock purchase plan
About the Company
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
- Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
- Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity
- Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form.
- This form is for accommodation requests only and cannot be used to inquire about the status of applications.