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About the Role

As an Associate within the Kinexys Networks Client Engagement team, you will play a key role in helping drive the growth and adoption of Liink Confirm across EMEA and APAC. Working closely with senior Client Engagement leads, Product, Technology, Legal and Operations teams, you will help onboard new clients, support existing relationships, identify commercial opportunities and ensure clients derive maximum value from the network. This role combines client engagement, commercial execution and product advocacy, acting as the operational and execution engine behind client engagement activities.

Responsibilities

Develop trusted relationships with clients and ensure a high-quality client experience.
Maintain pipeline reporting, opportunity tracking, CRM hygiene, and visibility of key commercial opportunities.
Drive client meetings and prepare meeting materials, recaps, action logs, follow-up communications, and onboarding documentation.
Conduct account reviews to identify opportunities for increased adoption, expansion, and revenue growth.
Assist with the preparation of proposals, business cases, client presentations, product demonstrations, and deal-support materials.
Develop deep knowledge of the Kinexys Networks product suite, market landscape, client use cases, and competitive environment.
Gather client feedback and business requirements, communicating insights to Product, Technology, Operations, and other stakeholder teams.
Coordinate onboarding and implementation activities across internal partners to support successful client delivery.
Support strategic initiatives including market research, competitor analysis, client coverage planning, adoption reporting, and go-to-market activities.

Requirements

Bachelor's degree or equivalent practical experience.
Experience in client-facing roles within financial services, payments, fintech, technology, consulting or related industries.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent communication and presentation skills.
Ability to build relationships with both internal and external stakeholders.
Strong analytical and problem-solving skills.
Experience using CRM and pipeline management tools.
Demonstrated ability to work effectively within cross-functional teams.
Self-motivated, detail-oriented and comfortable working in a fast-paced environment.

Skills

Client Engagement
Commercial Execution
Product Advocacy
Client Onboarding
Relationship Management
Pipeline Reporting
Opportunity Tracking
CRM
Presentation Skills
Analytical Skills
Problem-Solving
Cross-functional Teamwork
Market Research
Competitor Analysis
Product Demonstrations
API knowledge
SaaS product knowledge
Network-based platform knowledge

Location

EMEA
APAC

Work Type

Full-time

Experience Level

Associate

Education Level

Bachelor's degree or equivalent practical experience

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.
Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries.
The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.