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About the Role
Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.
Responsibilities
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Orders and maintains appropriate office supplies
- Assists the Business Operations Director in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
- Other duties as assigned
Requirements
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
- Associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
- Individual will be required to lift or carry weight in up to 25 lbs.
- Must use proper body mechanics.
Skills
- Computer skills
- Microsoft Office (Windows, Outlook, Excel)
- Interpersonal skills
Location
- Huntington Terrace
Work Type
- Full-time
- Scheduled At Least 30 Hours Per Week
Education Level
- High school diploma preferred
Salary/Compensations
- USD 17.00 - USD 20.00 - hourly
Benefits
- Health Insurance: Medical/Rx, Dental, and Vision
- Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
- Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
- FSA (Commuter/Parking)
- Employee Assistance Program (EAP)
- 401(k) Retirement with Company Match
- Paid Time Off (PTO) and Holidays
- Tuition Reimbursement
- Paid Time Off (PTO)
- Flexible Schedule
- On the job training
- Free Parking
About the Company
- At Brandywine at Huntington Terrace Senior Living, we take pride in knowing that our residents receive top-tier services and amenities.
- Our personable team is committed to delivering an excellent experience and takes great pride in their work.
- We offer spacious Independent Living, Assisted Living, and Mosaic by Monarch Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.
Equal Opportunity
- Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.
- We comply with all applicable federal, state, and local laws.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.