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About the Role
We are looking for a Commercial Account Associate to support our dynamic Surety Solutions Practice in downtown Toronto. This role offers a unique opportunity to build expertise in a specialized and in-demand area of insurance surety bonds within a collaborative, forward-thinking environment. It's a chance to learn, grow, and contribute significantly, with a supportive team dedicated to your career development.
Responsibilities
- Coordinate and execute surety bond transactions across Canada.
- Communicate directly with clients and insurers, delivering prompt, professional responses to inquiries.
- Maintain accurate, up-to-date client documentation using internal systems (EPIC).
- Set up electronic files and manage data integrity across platforms.
- Support Account Managers with administrative and client service tasks.
- Keep workflows on track with effective follow-up and abeyance systems.
- Collaborate and adapt to support team needs.
Requirements
- 2+ years of administrative or client service experience, preferably in insurance.
- Tech-savvy: Comfortable using Microsoft Office (Word, Excel, Outlook), Adobe, and digital platforms.
- Detail-oriented with strong organizational skills.
- Excellent written and verbal communication skills.
- Proactive, customer-first mindset.
- Eager to learn and ask questions.
Skills
- Surety bond transactions
- Client communication
- Documentation management
- Data integrity
- Administrative support
- Client service
- Workflow management
- Microsoft Office Suite
- Adobe
- Digital platforms
Location
- Downtown Toronto
Work Type
- Full-time
Experience Level
- 2-5 years of relevant experience
Education Level
- RIBO license is a strong asset
Salary/Compensations
- Base salary: $53,000 to $63,000
- Commissions based on successful sales performance
Benefits
- Flexible working arrangements
- Generous time-off policies
- HUB-sponsored training programs
- Tuition reimbursement
- Reimbursements for professional licensing and membership fees
- Special discounts on events, travel, accommodations, and personal home & auto insurance
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses
About the Company
- HUB International is a premier insurance brokerage with an expansive network of over 20,000 professionals across 500 offices in North America.
- Our values and vision can be explored at https://www.hubinternational.com/en-CA/about-us/.
- We are committed to service, employee well-being, professional development, and community support.
- We use limited AI and automation tools in recruitment to enhance efficiency; all hiring decisions are made through human review.
Equal Opportunity
- We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.