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About the Role
LMC Healthcare is seeking a Medical Office Administrator/Medical Assistant for their LMC Downtown clinic in Toronto, ON. This role is permanent and part-time, requiring a minimum of 4 days per week. LMC Healthcare is Canada's largest specialist care provider in diabetes & endocrinology, focused on transforming diabetes care.
Responsibilities
- Performs check-in and check-out duties
- Manages phone calls, voicemails and patient emails
- Maintains providers' schedule including confirming, scheduling and provider templates
- Reviews and updates patient's health records
- Coordinates the patients' visits across LMC's multidisciplinary services
- Ensures that patients' required investigations are available and liaises with medical facilities or by means of electronic software
- Assisting with scheduling referrals and diagnostic service appointments for all patients
- Uploads Faxes and Scans in a timely manner
- Addresses patients' concerns or inquiries
- Handles incoming and outgoing mail, and shipments
- Maintains and orders the office and medical supplies, materials, and equipment
- Responds to physician-assigned tasks and inquiries
- Processes patient's accounts receivables and payable (credit card, debit, and cash payments)
- Completes third party forms and letters in compliance with legal requirements
- Attends required departmental and companywide meetings
- Assists with various administrative duties, as assigned
- Prepares the patient for the provider’s evaluation, which includes but is not limited to: documenting medical history, measuring vital signs, and recording the information in the patient's chart appropriately
- Reviews the patient’s medication list for accuracy, and records patient’s social and medical history in the Electronic Medical Record (EMR)
- Coordinates the flow of patients within the clinic to ensure the efficient use of the facility and the providers’ schedules
- Promotes comprehensive and coordinated patient care by ensuring that the patient has access to, and is aware of, the entire LMC multidisciplinary team
- Prepares the examination rooms with necessary medical and office supplies
- Downloads various diabetes devices
Requirements
- Post-secondary education in a Certified Medical Office Administration Program or 1-3 years of similar experience working in a medical office environment is required
- Experience working in a medical office environment
- Customer service experience
- Proficient knowledge of Electronic Medical Records
- Sound knowledge of medical terminology
- Proficient computer and typing skills
Location
- Toronto, ON
Work Type
- Permanent
- Part-time
Experience Level
- 1-3 years
Education Level
- Certified Medical Office Administration Program
Salary/Compensations
- $18-$20/hourly
About the Company
- LMC Healthcare is Canada’s largest specialist care provider in diabetes & endocrinology.
- We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before.
- LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Alberta & Ontario).
- Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.
Equal Opportunity
- LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.