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About the Role
Enhance the resident experience by ensuring the safe and timely delivery of parcels while maintaining stringent security protocols as a Package Attendant.
Responsibilities
- Provide exceptional customer service to delivery personnel and residents.
- Inspect packages for damage or discrepancies.
- Verify recipient information and package details.
- Report issues to package delivery service or residents professionally and courteously.
- Maintain accurate records of package deliveries and pickups.
- Maintain a clean and organized package storage area by sorting, categorizing, labeling, and logging packages.
- Notify residents promptly of their package arrivals through established communication channels.
- Assist residents in retrieving packages during designated hours, ensuring proper identification is provided.
- Enforce security measures to safeguard packages, preventing theft, unauthorized access, or incorrect recipients.
- Collaborate with building management to develop and enforce package handling policies.
- Monitor package storage equipment and report any maintenance or repair needs.
- Stay informed about local regulations and laws related to package handling, privacy, and security, and ensure compliance.
- Comply with workplace safety regulations.
- Be present on-site and able to move throughout the building to assist tenants with package-related matters.
- Ascend and descend stairs, stand for extended periods, lift and move moderately heavy packages, and work in both indoor and outdoor environments.
Requirements
- High school diploma or equivalent.
- Strong organizational and problem-solving skills.
- Attention to detail.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of safety protocols and building codes.
- Proficient in computer operations, particularly skilled in using Microsoft Office and other property management software.
- Work authorization.
Skills
- Customer Service
- Organization
- Problem-Solving
- Attention to Detail
- Communication
- Computer Proficiency
- Microsoft Office
- Property Management Software
Location
- New York City
Work Type
- On-site
- Full-time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $25.00 per hour
About the Company
- Rose Associates is a recognized market leader in multifamily and mixed-use real estate.
- Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes.
- Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations.
- We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets.
- We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties.
- For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform.
- Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity.
- Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry.
- As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support.
- Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity!