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About the Role
The Director of Revenue Management is responsible for developing and executing the hotel's comprehensive revenue strategy to maximize revenue, profitability, and long-term asset value while preserving the property's luxury positioning and guest experience. This role leads pricing, inventory, distribution, forecasting, and business mix strategies across all market segments.
Responsibilities
- Develop and execute the hotel's comprehensive revenue strategy.
- Maximize revenue, profitability, and long-term asset value.
- Preserve the property's luxury positioning and guest experience.
- Lead pricing, inventory, distribution, forecasting, and business mix strategies.
- Ensure alignment with the hotel's commercial objectives and financial goals.
- Identify revenue opportunities by leveraging data analytics, market intelligence, and demand insights.
- Anticipate market trends and translate complex data into strategic recommendations.
- Support decision-making by hotel leadership, ownership, and home office partners.
- Ensure forecasting accuracy, revenue optimization, pricing strategy, distribution performance, and market share growth.
- Ensure disciplined execution across all commercial channels.
- Shape and execute an integrated commercial strategy in partnership with Sales, Marketing, Operations, Finance, and Area Director of Revenue.
- Serve as a trusted advisor to the General Manager and Area Director of Revenue.
- Present performance results, business risks, and strategic opportunities.
- Influence key commercial decisions supporting short- and long-term objectives.
Requirements
- Four-year college degree or equivalent combination of education and experience.
- Minimum of 6 years similar experience in this or a similar role.
- Prior experience and strong understanding of hospitality revenue management preferred.
- Experience with hotel property management systems, reservation systems, and revenue management systems preferred.
- Strong expertise in on-demand trends and market conditions.
- Ability to translate market conditions into revenue management strategies.
- Comfortable presenting strategy recommendations to Executive teams.
- Flexible and willing to meet the demands of a 24-hour operation.
Skills
- Data analytics
- Market intelligence
- Forecasting
- Revenue optimization
- Pricing strategy
- Distribution performance
- Market share growth
- Commercial strategy development
Location
- Onsite
Work Type
- Full-time
Experience Level
- Director
Education Level
- Bachelor's Degree
Salary/Compensations
- $135K - $150K
About the Company
- Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way.
- SH Hotels & Resorts, an affiliate of global private investment firm Starwood Capital Group, is a hotel brand management company that operates 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties.
- Leveraging its marketing, design, operational, and technological expertise, SH is the force behind some of the most groundbreaking and dynamic hotel brands in the world.
- As a mission-driven company, our purpose is our true north, and our compass guides the way.
- The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.
- Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Equal Opportunity
- Starwood Hotels is an Equal Opportunity Employer.
- We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
- We are committed to non-discrimination on any protected basis covered under applicable law.
- If you require any special accommodations, please visit People Operations.