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About the Role

The Pre-owned Sales Manager at Mercedes-Benz of Orange County is a key leadership position responsible for overseeing and managing the pre-owned sales operations. This role involves leadership, sales strategy development, team management, and ensuring exceptional customer experience. The Pre-owned Sales Manager plays a critical role in achieving sales targets, maximizing profitability, and maintaining high standards of customer satisfaction.This is an opportunity for a proven leader with a strong track record in pre-owned operations to make an immediate impact within a fast-growing Mercedes-Benz Dealership.

Responsibilities

Oversee all aspects of the pre-owned sales department.
Manage vehicle pricing, Staging and Inventory control, including monitoring website merchandising.
Manage vehicle reconditioning and lease returns.
Desk deals, track gross, and ensure timely, compliant paperwork as per company standards.
Create and organize all sales activities for the Used Car Sales division.
Must have working knowledge of auctions.
Must work with service department to keep all pre-owned inventory marketable.
Must work with advertising vendors to market cars (digital, and direct).
Must work with and supervise Car Sales Associates to ensure individual and department sales goals are met.
Partner with the Financial Services department to develop and coordinate best practices for the most efficient and effective sales approach.
Assist Sales Consultants in closing sales as needed.

Requirements

Proven experience in a leadership role within the automotive sales industry, with a track record of achieving or exceeding sales targets.
In-depth knowledge of Mercedes-Benz vehicle models, features, specifications, and technology.
Substantial experience in automotive sales, with a thorough understanding of the used car sales process, including prospecting, negotiation, and closing deals.
Strong leadership and team-building skills, with the ability to motivate and develop sales staff.
A commitment to delivering exceptional customer service and a customer-centric approach from start to finish.
Excellent verbal and written communication skills for effective team communication, customer interactions, and reporting.
Proven ability to develop and implement successful sales strategies, adapt to market changes, and make data-driven decisions.
Proficiency in budget management and financial analysis related to sales operations.
Uphold high ethical standards and integrity in all sales activities.
Proficiency in using CRM software ADP/CDK,CRM ,ACV, vAuto, Microsoft Office Suite (Word, Excel, Outlook), and other sales and reporting tools.
Stay informed about the local used car automotive market, competitors, and industry trends.
Maintain a professional appearance and demeanor when dealing with customers, colleagues, management, ownership and the manufacture.

Skills

Sales Leadership
Product Knowledge
Sales Experience
Team Management
Customer Focus
Communication Skills
Sales Strategy
Budget Management
Ethical Conduct
Computer Skills
Market Knowledge
Professionalism

Location

Orange County

Work Type

Full-Time
Flexible work schedule
Work Holidays and Weekends

Salary/Compensations

$150,000 to $225,000 per year depending on experience

Benefits

Industry leading compensation plan
Unlimited growth potential.
Excellent Advancement Opportunities!
Comprehensive training programs to advance your career
Supplemental Life Insurance and Long-Term Disability
401K Retirement Plan with Employer Contributions
Employee discounts for you and your family!
Medical and Dental Insurance available
Flexible Medical Spending Account

About the Company

Benzel-Busch Family of Dealerships is reputable and dedicated to delivering our valued customers the highest standards of service and quality.
With a rich heritage in the automotive industry, our esteemed family of dealerships is comprised of Mercedes-Benz of Orange County, Benzel-Busch Mercedes and Genesis of Englewood.
Our journey began with a commitment to delivering the pinnacle of automotive excellence.
Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation.
With Mercedes-Benz and Genesis franchise, we have set the industry's standard for luxury and engineering.
We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort.

Equal Opportunity

Benzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team.
We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.