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About the Role
The Resy Experiential team seeks a Senior Analyst to create distinctive dining and hospitality experiences by managing key workstreams across original programming, enterprise/Card Member experiences, and sponsorships. This role requires strong project management, creative thinking, and a passion for hospitality.
Responsibilities
- Own key workstreams to support Resy brand, enterprise, and/or sponsorship programming, driving programs from concept development through launch, execution, and wrap.
- Partner with Resy and Amex marketing teams to develop and execute go-to-market plans for events and activations, ensuring programs drive key audience, brand, and business objectives.
- Manage day-to-day workstreams with external event production agencies, establishing clear deliverables, timelines, and expectations while driving follow-through.
- Partner with internal legal and compliance teams to navigate nuanced review processes and ensure events and corresponding marketing assets are approved prior to launch.
- Drive end-to-end event workstreams including program ideation, partner curation and management, ticketing setup, production planning, guest experience, on-site execution, and post-event reporting.
- Travel to and play an active on-site role at events in cities across the U.S., confidently helping to troubleshoot issues and adapting to support in real time as needs change.
- Develop and maintain clear, polished program proposals, production decks, run-of-show and working documents, spreadsheets, stakeholder updates, and event recaps.
- Track event budgets and KPIs, maintain accurate reporting, and translate results and learnings into actionable recommendations for future programs.
Requirements
- 4-6 years of experience in experiential marketing and/or event production, with demonstrated ownership of complex event workstreams and experience managing external agencies.
- Experience working in or closely with restaurants, hospitality venues, chefs, or other hospitality partners, with a strong understanding of the operational realities of live, dining-led experiences.
- Demonstrated project management experience across multiple teams, partners, timelines, and priorities, with the ability to drive work forward independently.
- Experience translating brand and marketing objectives into consumer-facing experiences; experience with influential or premium global brands is a plus.
- Confidence communicating with senior leaders and external partners, including presenting recommendations, surfacing risks, and providing clear status updates.
- Experience navigating legal, compliance, and/or other complex approval processes while maintaining momentum and attention to detail.
- Experience with brand partnerships, integrated marketing campaigns, sponsorships, and/or Card Member or loyalty experiences is a plus.
- Strong presentation and spreadsheet skills, with the ability to turn complex information into clear, compelling decks, organized working documents, accurate budgets, and actionable reporting.
- Ability to travel to other U.S. cities throughout the year (approximately 25-30% of the time).
Skills
- Experiential marketing
- Event production
- Project management
- Hospitality
- Brand partnerships
- Integrated marketing campaigns
- Sponsorships
- Presentation skills
- Spreadsheet skills
- Communication skills
- Problem-solving
- Adaptability
Location
- New York, NY
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
About the Company
- At Resy, our experiences give diners distinctive access to the world of hospitality through special menus, chef collaborations, and memorable culinary moments with exceptional talent from around the globe.
- By showcasing a diverse range of cuisines, cultures, and perspectives, Resy experiences deepen the connection between Resy users, American Express Card Members, our restaurant, venue, and sponsorship partners, and the broader global dining and hospitality community.
Equal Opportunity
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.