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About the Role

The Aquatics and Child, Youth and Family (CYF) Programs Director leads the development, planning, and delivery of comprehensive Aquatics and CYF programs, ensuring quality, safety, and age-appropriate experiences. The Director ensures safe and compliant daily operations, oversees departmental operations including budgeting and staffing, and fosters professional growth for staff and volunteers.

Responsibilities

Provide leadership in developing, promoting, planning, and implementing all Aquatics programs.
Provide leadership in developing, promoting, planning, and implementing Child, Youth, and Family programming.
Provide leadership and support to seasonal programs by assisting with March Break, Winter Camps, and summer camp aquatic programming.
Develop and monitor departmental budgets, ensuring accountability and control for fiscal goals.
Purchase equipment, safety, aquafit, uniforms, first aid supplies, and programming materials.
Recruit, hire, onboard, train, supervise, and evaluate Aquatics and Child, Youth and Family Programs staff.
Provide coaching, recognition, and performance management as required.
Recruit, train, and retain volunteers, providing guidance, support, and recognition.
Oversee scheduling and workforce management for Aquatics and Child, Youth and Family Programs staff.
Approve timecards, manage vacation and time-off requests, and ensure payroll accuracy within budget.
Conduct internal audits and regular safety checks of the pool and program areas.
Implement corrective actions and follow-up as needed.
Provide ongoing training, communication, and professional development for staff and volunteers.
Ensure completion of all mandatory onboarding, quarterly, and annual training.
Ensure the department has qualified and trained staff to meet fiscal goals.
Provide direct program support where needed, including teaching swim lessons, lifeguarding, leading aquafit classes, and coaching or instructing Child, Youth and Family programs.
Act as the Designated Pool Operator as outlined in the Ontario Health Regulations 565.
Support the staff team in the role of Service Leader, promoting positive member experiences.
Foster relationships with participants and families, responding to feedback.
Perform other duties as assigned.

Requirements

Post secondary education in Recreation Leadership, Kinesiology, Physical Education, or related field preferred, or equivalent experience.
Minimum of 5 years' progressive experience in lifeguarding, swim instruction, teaching aquafit classes, and staff supervision.
Excellent organizational and time management skills, with attention to detail.
Proficiency in computer applications and a willingness to learn new computer programs.
Demonstrates strong leadership skills to motivate, coach, and develop staff and volunteers.
Acknowledge and appreciate contributions; fostering a positive and accountable team culture.
Strong interpersonal and communication skills, with ability to establish rapport with members, staff, and volunteers from diverse backgrounds.
Excellent written communication skills.
Flexibility regarding assigned working hours, including evenings, weekends and holidays.
Ability to speak multiple languages an asset.
Excellent understanding of diversity, inclusion, and equity.
Ability to identify and address barriers for seniors, work effectively with diverse stakeholders, and integrate equity into program design.
Commitment to the YMCA’s Mission, Vision and Values.
Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs.
Understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services.
YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter.
Job offers are contingent on the successful completion of a Police Records Check.
Vulnerable Police Records Check is required within the first four months and every three years thereafter.
The YMCA only considers applicants who are legally entitled to work in Canada.

Skills

Lifeguarding
Swim instruction
Teaching aquafit classes
Staff supervision
Computer applications
Leadership
Interpersonal skills
Communication skills
Written communication skills
Diversity
Inclusion
Equity
Program design

Location

Markham Health & Fitness YMCA Centre

Work Type

Regular Full Time Salaried

Experience Level

Minimum of 5 years' progressive experience

Education Level

Post secondary education in Recreation Leadership, Kinesiology, Physical Education, or related field preferred, or equivalent experience.

Salary/Compensations

$70,000

Benefits

YMCA’s total compensation package

About the Company

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities.
We are committed to helping our employees reach their full potential and are recognized as a great place to work.
We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.
Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors.
Learn more in our 2025–2030 strategic plan, Greater Together, which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

Equal Opportunity

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging.
We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team.
As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.
If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.