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About the Role
Daily Mail is seeking a talented Community Moderator to join their London team. This hybrid role involves monitoring reader comments, engaging users, and ensuring adherence to house rules and legal requirements.
Responsibilities
- Monitor running list of filed copy and make judgement calls on the type of moderation required
- Moderate reader comments based on house rules and legal requirements
- Monitor user discussions and flag any issues with senior communities editors
- Address reader queries relating to our communities policy and comments section
- Utilize and create tools to increase reader engagement within articles such as polls and CTAs, producing intriguing and thought-provoking questions for our readers
Requirements
- 1+ years’ experience in moderating for digital community boards
- Flexible approach to shift patterns including weekend and night shifts
- In-depth knowledge of current affairs from hard news to celebrity gossip
- Excellent judgment
- Knowledge of social platforms
- Understanding of legal covenants such as the Independent Press Standards Organisation (IPSO) and the UK Editors’ Code of Practice
Skills
- Moderation
- Community engagement
- Current affairs knowledge
- Social platform knowledge
- Legal covenant understanding
Location
- London, Highstreet Kensington
Work Type
- Full-time
- Hybrid
Experience Level
- 1+ years experience
Benefits
- 25 days’ holiday (increasing by 1 per year up to a total of 30)
- Pension plan and life cover
- Discounts on online shopping, dining cards and vouchers
- Access to Employee Assistance Programme
- Onsite gym
- Subsidised canteen
- Onsite nurse and GP clinics
About the Company
- Daily Mail is an award-winning, multi-platform newsbrand reaching more than 33 million print and online readers each month.
- The world-famous Mail offers a unique blend of breaking news, agenda-setting exclusives, showbiz, Femail, health, sport and lifestyle stories across print, digital, video, audio and social channels.
- Its global newsroom of journalists, formidable story-getting power, and breadth of content formats delivers highly engaging, trusted Daily Mail content to millions of loyal and new audiences.
- Founded in 1896, The Daily Mail is today the largest news publisher on TikTok, with more than 28 million total followers and more than 45 billion views in the past year.
- A trailblazing global phenomenon, Daily Mail is part of dmg media.
- www.dailymail.co.uk
Equal Opportunity
- We are committed to increasing diversity and maintaining an inclusive workplace culture.
- We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.
- We are Disability Confident Committed.
- Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process.
- Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.