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About the Role
Goodwin and CO is looking for an Assistant Community Manager to deliver property management, financial, and project management services to homeowners and their Board of Directors.
Responsibilities
- Assist in the daily operations of the amenities and recreation facilities.
- Meet and greet homeowners/residents.
- Answer incoming office phone calls.
- Return emails and voicemails same business day, or next business day at the latest.
- Assist in administering facility card access and badge ID systems.
- Assist in conducting New Resident Orientations.
- Understand Community Association policies and rules.
- Support Community Association Manager in enforcement and administration.
- Assist with maintenance of office equipment and supplies.
- Assist with overall appearance of the amenities and recreation facilities.
- Provide content and regular updates to residents and members of the board.
- Administer reservation schedule and process for Resident’s Community Center & other community amenities.
- Perform other routine office or community operations functions or procedures as required.
- Work with all committees, and the Community Association Manager, to plan and administer special events, programs and activities within the allotted program budget.
- Create and implement a promotional plan and volunteer support for all events and programs (i.e. flyers, website, email blast, newsletter).
- Solicit community sponsors and partners for events and the community as a whole.
- Maintain a calendar of activities, on paper and online.
- Shop and purchase all event "props,” refreshments and decorations, as needed.
- Maintain a record of all expenses.
Requirements
- Experience managing single-family home communities or condominium associations.
- Ability to deliver a 5-star customer service to the Board and the residents.
- Ability to advise and direct the Board to make the necessary decisions.
Skills
- Positive attitude
- Excellent customer service skills
- Organizational skills
- Excellent written communication skills
- Excellent verbal communication skills
Location
- Teravista, Round Rock
Work Type
- Full-time
About the Company
- Our HOA managers deliver property management, financial, and project management services to homeowners and their Board of Directors.