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About the Role
As a Fire Alarm Inspector at Encore Fire Protection, you will play a direct role in ensuring the functionality of customer fire alarm systems. You will test, inspect, and troubleshoot these systems to guarantee they operate correctly, meet code, and satisfy customer expectations. This role involves significant customer interaction and is crucial for maintaining safety and compliance.
Responsibilities
- Inspect, test, and document the performance of fire alarm systems in accordance with applicable standards and customer requirements.
- Program, service, and troubleshoot a range of fire alarm systems with limited or no supervision.
- Respond to service and emergency calls as needed, including occasional night, weekend, or short notice work.
- Coordinate daily work with contractors, building maintenance staff, and internal personnel for efficient inspections and repairs.
- Identify and clearly communicate situations where systems are not installed, maintained, or operating in line with code or industry standards.
- Make practical recommendations for system and installation improvements that support safety, reliability, and compliance.
- Complete troubleshooting and repair work on assigned customer systems until all issues are fully resolved.
- Maintain accurate records of work performed, findings, and recommendations for each site visited.
Requirements
- Three years of fire alarm industry experience with training and a high school diploma.
- A valid driver’s license and a clean driving record.
- Extensive knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and industry standards for fire alarm system installation.
- Hands-on experience with a variety of fire alarm system manufacturers, such as Gamewell FCI, Siemens, Notifier, Edwards, Simplex, Honeywell, FireLite, or similar.
- Strong troubleshooting skills and confidence working independently in the field while staying aligned with company processes and safety expectations.
- Clear communication skills and a consistent approach to working with customers, contractors, and internal teams.
- Attention to detail and a habit of finishing tasks completely and accurately.
Skills
- Fire alarm system inspection
- Fire alarm system testing
- Fire alarm system documentation
- Fire alarm system programming
- Fire alarm system servicing
- Fire alarm system troubleshooting
- NFPA 72 knowledge
- NEC knowledge
- OSHA requirements knowledge
- Communication skills
- Independent field work
- Record keeping
Location
- East coast
Work Type
- Full-time
- Field service
Experience Level
- 3 years of fire alarm industry experience
Education Level
- High school diploma
Salary/Compensations
- Hourly rate based on experience
- Performance-based bonus opportunity
Benefits
- Paid tuition for fire protection-related schooling needed to obtain licensing
- Company swag and attire provided at least twice a year
- Comprehensive medical, dental, and vision coverage
- Fidelity 401(k) plan with a company match
- Company-paid life insurance policy of $50,000
- Access to leading-edge web-based productivity tools
About the Company
- Encore Fire Protection is the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana.
- With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions.
- Our goal is to deliver a superior experience to those who trust us to safeguard what matters most.
- We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety.
- Our mission is to be the best fire protection company the industry has ever seen.
Equal Opportunity
- Encore Fire Protection is an Equal Opportunity Employer.
- Encore Fire Protection is an E-Verify Employer.
- As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.