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About the Role
The Office Services Operator will provide professional office services, print, and mail room support to all employees and contractors, assisting the client in meeting deadlines and producing high-quality work with excellent customer service.
Responsibilities
- Scan, print, and copy documents, ensuring quality checks and correct delivery.
- Process incoming post, including sorting, scanning, and emailing documents.
- Handle outgoing post through franking and Royal Mail services.
- Book and manage incoming and outgoing couriers efficiently.
- Build client relationships, managing perceptions and expectations.
- Support colleagues and collaborate within the team to achieve optimal client results.
- Comply with departmental procedures.
- Assist with stationery management, including stocking cupboards and recording items for reordering.
Requirements
- Strong PC skills with knowledge of Microsoft Word and Excel.
- Good customer service skills.
- Ability to think creatively and make decisions independently when necessary.
- Capability to handle difficult situations appropriately.
- Adaptable and flexible approach.
- Team player willing to assist wherever needed.
Skills
- Microsoft Word
- Microsoft Excel
- Customer service
- Post room operations
- Reprographics
Location
- London, EC2A
Work Type
- 6 month Fixed Term Contract
- Full Time
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- £30,303 per annum
Benefits
- Company benefits
- 25 days holiday, plus bank holidays (pro-rata for part time roles)
- Salary sacrifice schemes
- Retail vouchers
- TechScheme
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
- Global employer with career development prospects
About the Company
- Williams Lea is a leading global provider of skilled, technology-enabled, business-critical support services.
- We have long-term trusted relationships with blue-chip clients across investment banks, law firms, and professional services firms.
- Our nearly 7,000 employees worldwide provide efficient business services in complex and regulated environments.
- Services are delivered from centralized onshore facilities and best-cost offshore locations.
Equal Opportunity
- The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.
- It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
- If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com.