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About the Role
We're hiring a Director, Product and Design to lead product management and human-centered design for our AI solutions. In this role, you will define and communicate a compelling vision for agentic software powering one of our business units, translate that vision into an actionable roadmap, and own delivery from discovery through launch and ongoing optimization. You'll partner closely with Engineering, Data Science, and Operations to ensure our solutions deliver measurable value to customers, employees, and other stakeholders.
Responsibilities
- Drive the vision and implementation of our agentic platform, partnering with your team and key stakeholders to define end-to-end, AI-augmented enterprise journeys and deliver them, owning build, integration, and rollout.
- Leverage design expertise to reimagine journeys and guide your product team in shaping and executing a data-driven, actionable roadmap.
- Build and coach a high-performing, engaged team, leading a team of experienced managers and inspiring, developing, and mentoring your organization.
- Proactively remove obstacles to enable superior execution.
- Collaborate and drive change across the organization by building strong relationships with partners and executives.
- Communicate strategy clearly, grounded in customer insight and organizational goals.
- Work with cross-functional peers to bring the vision to life.
- Partner with business units to lead change management and adoption.
- Champion Product and Design practices, cultivating a culture where Product Management and Experience Design practitioners thrive.
- Advocate for these disciplines with stakeholders and help scale and elevate our practices and methodologies across the organization.
Requirements
- Bachelor's degree in design, product management, or any equivalent combination of education and experience.
- Minimum of 2 years of experience crafting AI solutions.
- Minimum of 5 years of experience in people management (direct reports).
- Minimum of 10 years in product management and/or user experience design.
- Demonstrated track record of shipping products leveraging Agile methods and operating within large organizations.
- Diplomatic, entrepreneurial, strategic, and deeply passionate about digital experiences.
- Comfortable working in a fast-paced environment.
- Excellent interpersonal and communication skills across all levels.
- For candidates located in Quebec, bilingualism is required.
- Must be eligible to work in Canada.
Skills
- Product Management
- Human-centered Design
- AI Solutions
- Agile Methods
- Interpersonal Skills
- Communication Skills
- Bilingualism (Quebec)
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Director
- Minimum 2 years of experience crafting AI solutions
- Minimum 5 years of experience in people management
- Minimum 10 years in product management and/or user experience design
Education Level
- Bachelor's degree in design, product management, or equivalent combination of education and experience
Salary/Compensations
- 149,600 - 182,800
- Annual bonus target of 20% with a potential payout of up to double the target
Benefits
- Performance-led financial rewards
- Support
- Opportunities
About the Company
- Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
- Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career.
- In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Equal Opportunity
- We are an equal opportunity employer.
- At Intact, our Value of respect is founded on seeing diversity as a strength.
- We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
- We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
- As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people.
- We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations).
- If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.