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About the Role
JLL is seeking a Broker Lead for the New York City Market. This role manages brokers directly, owns their development and accountability, and runs operating disciplines that convert individual production into platform revenue. The role partners with the Market Lead on market share growth and with Operations, Finance, HR and Marketing on execution.
Responsibilities
- Directly manage the New York broker population across senior, mid-level and junior tiers.
- Conduct professional development for the brokerage population, including title progression, business plan and coaching reviews.
- Hold producers accountable to their business plans throughout the year.
- Manage difficult conversations regarding underperformance, behavior, deal conduct, disputes, conflicts and separation recommendations.
- Own development and training for junior and mid-level brokers, including specialization paths and enrollment in training programs.
- Make team formation, staffing and assignment decisions and recommend structural changes.
- Partner to source and assess broker recruits aligned with market growth strategy.
- Act as first-instance decision maker on fee disputes, cross-selling splits and account conflicts.
- Institute and maintain regular internal meeting cadences with the Brokerage population.
- Maintain the accuracy and discipline of the New York transaction pipeline; run monthly WIP and pipeline reviews.
- Own activity accountability: meeting volume, pursuit volume, conversion and win rate by broker.
- Own lead generation technology hygiene and trigger quality across BD programs and brokerage team.
- Lead broker adoption of the BD technology stack by visible example.
- Set, enforce and communicate New York inbound and other policies.
- Drive One JLL behavior across various business lines and hold brokers to national cross-line engagement thresholds.
- Encourage adoption and roll out strategies for sales tools and processes, including technology and AI.
- Partner to expand office tenant representation and agency leasing market share.
- Conduct and maintain competitive analyses: competitor team movement, win/loss patterns, pricing behavior, coverage gaps.
- Translate competitive findings into recruiting targets, pursuit strategy and coverage decisions.
- Maintain market intelligence, such as hiring trends, recruiting and compensation competitor changes, and city and state knowledge.
Requirements
- 10 or more years in commercial real estate brokerage, with a substantiated production record in office tenant representation, agency leasing, or both.
- Direct experience adjudicating fee disputes, splits and account conflicts.
- Prior management, mentoring or team leadership responsibility for other brokers.
- Fluency in pipeline management, deal economics, commission structures and brokerage financial mechanics.
- Active New York real estate salesperson or broker license, or eligibility to obtain within 60 days.
- New York market tenure and an established competitor network relevant to recruiting.
- Experience building or running business development programs, verticals or industry practice groups.
- Comfort with sales technology and data-driven pipeline management, including CRM discipline.
- Track record developing early career brokers into producers.
- Energy and drive to develop talent, sell the platform, and grow the business.
- Naturally inclusive.
- Actively shapes, influences, and leads a client-driven culture focused on winning.
- Ability to cultivate teamwork and partnering.
- Communicates a compelling sense of purpose.
- Encourages input/feedback to inform decision making.
- Ability to coach/develop direct reports and high value talent.
- Managerial courage/conflict management.
- Ability to build and develop high performing teams.
- Drive for results.
- Balance of emotional, intellectual and business acumen.
- Ability to thrive in an ambiguous environment.
- Adaptable to a variety of situations/cool under pressure.
- Sales mindset – driven towards winning with high energy and a strong work ethic.
- Comfortable working in a highly-matrixed, global environment.
- Decisive with a bias for action.
- Candidates must be authorized to work in the United States without sponsorship.
Skills
- Broker management
- Professional development
- Pipeline management
- Deal economics
- Commission structures
- Brokerage financial mechanics
- Sales technology
- Data-driven pipeline management
- CRM discipline
- Competitive analysis
- Market intelligence
- Team formation
- Conflict resolution
- Cross-line collaboration
- Business planning
- Lead generation technology
- AI
Location
- New York, NY
Work Type
- On-site
Experience Level
- 10 or more years in commercial real estate brokerage
- Prior management, mentoring or team leadership responsibility
Salary/Compensations
- $500,000.00 – $700,000.00 USD per year
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
About the Company
- JLL empowers you to shape a brighter way.
- Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
- We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
- Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
- JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
- We take our responsibility to protect the personal information provided to us seriously.
- Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
- We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
- We will then delete it safely and securely.
- For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
- For additional details please see our career site pages for each country.
Equal Opportunity
- For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
- If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
- This email is only to request an accommodation.
- Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
- Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
- Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
- Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
- Only job-related convictions will be considered and will not automatically disqualify the candidate.
- California Residents only
- If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
- If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
- Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.