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About the Role
Noble Panacea is seeking a motivated, experienced, and service-oriented Beauty Advisor & Aesthetician to represent the brand, offer in-depth product knowledge, and drive sales performance. This role involves daily operations, performing facials, providing personalized customer service, clienteling, and ensuring a unique and memorable in-store experience for every customer.
Responsibilities
- Present Noble Panacea to clients, educate and share product knowledge about OSMV™ technology, ingredients, features & benefits and demonstrate when necessary, according to the unique brand protocol.
- Expertly perform Noble Panacea facial protocols daily and during events to deliver a luxurious experience and foster client loyalty.
- Be aware of new skincare trends and integrate them into customer conversations.
- Provide passion for beauty and excellent customer service at all times.
- Show proactive behavior, especially during quiet periods, to maximize productivity.
- Be sales target-oriented with proven experience in achieving year-on-year growth.
- Demonstrate self-confidence and professionalism in all client interactions.
- Display a resolutive and ambitious approach, working as part of a team to achieve both personal and team goals.
- Build loyalty by recruiting new clients and maintaining them in the CRM system.
- Develop strong social skills and maintain positive relationships with clients and Harrods staff.
- Communicate clearly and frequently with Sales and Education Manager to ensure effective brand support.
- Ensure floor presentation meets Noble Panacea’s brand guidelines.
- Maintain detailed business and treatment records for forecasting and planning.
- Act as Noble Panacea brand ambassador in-store to promote awareness and inter-sell.
- Be self-driven, adaptable, and resilient in a fast-paced, competitive retail environment.
Requirements
- 5 years of experience working as a Beauty Advisor
- Experience preferably with luxury/niche skincare brands
- Level 3 Skin Therapist preferably- diploma validated in the UK
- Arabic speaking is a plus.
Skills
- Sales
- Customer Service
- Clienteling
- Facials
- Skincare Trends
- Brand Ambassadorship
- CRM Systems
- Visual Merchandising
- Communication
- Teamwork
- Adaptability
- Resilience
Location
- Harrods
Work Type
- Full-time
Experience Level
- 5 years of experience
Education Level
- Level 3 Skin Therapist
About the Company
- Noble Panacea is a new revolutionary skincare brand, founded by Nobel Laureate Sir Fraser Stoddart, launched in October 2019.
- The ground-breaking OSMV™ Technology at the core of the brand enables transformational efficacy and precision.
- We create with intention and deep respect by adhering to the global principles of green chemistry.
- We take our commitment to nature and sustainability to all stages of product development, from R&D; to packaging.
- Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty.