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About the Role

Serve as a key operational link between marketing strategy and technical execution, delivering insights that fuel the global marketing engine. Support the insight-delivery framework by gathering and structuring marketing insight, empowering data-informed decisions, and centralizing reporting requirements.

Responsibilities

Lead dashboard and insight delivery for regional and central marketing teams.
Translate complex performance data into actionable insights to optimize live campaigns and pull accurate reports aligned with GTM Ops, Finance, and Data teams.
Support the operationalization of dashboards and tools across marketing.
Assist with creating documentation, training materials, and quick-reference guides to help marketers build independent self-service habits.
Gather, validate, and organize performance data and analytical inputs for Marketing Business Reviews (MBRs) and planning cycles.
Translate marketing objectives and business questions into structured requirements for Data & Analytics and Engineering teams.
Drive the progress of data pipeline requests, dashboard updates, and tracking fixes with GTM Tech and central Data teams.
Support marketing data hygiene by conducting routine checks on end-to-end tracking setups, noting data gaps, and escalating issues.
Assist in maintaining reporting components that connect the marketing lifecycle, giving leadership visibility into Campaign Performance and Funnel Velocity.
Maintain existing reporting structures, monitor current performance metrics, and help develop scalable templates for forecasting and predictive analysis.

Requirements

Minimum of 2-4 years of experience within Marketing Analytics, Marketing Operations, or a similar data-focused business enablement role.
Proven proficiency with modern MarTech/CRM data environments (e.g., Salesforce, including leads, contacts, campaigns, and funnel concepts).
Comfortable working with visualization tools (e.g., Tableau, Looker) and pulling/manipulating data via SQL or advanced Google Sheets.
Highly analytical, with the ability to translate complex data into insights, decisions, and stories that inspire action.
Strong communicator, able to clarify technical concepts for non-technical users and document clear business needs for engineers.
Familiar with marketing attribution concepts or campaign tagging frameworks (UTMs).
Experience working in an agile or sprint-based team structure.

Skills

MarTech/CRM data environments
Salesforce
Tableau
Looker
SQL
Google Sheets
Marketing attribution concepts
Campaign tagging frameworks (UTMs)

Location

London

Work Type

Flexible working options

Experience Level

2-4 years

Salary/Compensations

Competitive compensation package + bonus

Benefits

Range of flexible working options
Competitive compensation package + bonus
25 days holiday per year, increasing to 28 days after 2 years of employment
Two (paid) volunteering days a year
Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
Pension and life insurance
Health cash plan, online GP, 24/7, Employee Assistance Plan
Full access to Headspace
Paid parental leave
Season ticket loan and a cycle-to-work scheme
Central office location complete with pool table, a gaming corner, coffee bars and all the snacks and refreshments
Regular opportunities to connect and get to know fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
Access to over 4,000 deals and discounts
Independent financial advice and free standard professional mortgage broker advice
Talent acceleration programs

About the Company

Trustpilot is a profitable, high-growth FTSE-250 company with the vision to become the universal symbol of trust.
We run the world's largest open customer review platform.
Trustpilot began in 2007 with the idea to be the universal symbol of trust, bringing consumers and businesses together through reviews.
Trustpilot is open, independent, and impartial, helping consumers make the right choices and businesses to build trust, grow and improve.
We have more than 350 million reviews and 60 million monthly active users globally.
We have more than 1000 employees and are headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
Our culture is driven by connection, built on the relationships we create.
We work across borders and cultures to be the universal symbol of trust in an ever-changing world.
We are a great bunch of humans, doing awesome stuff, without fuss or pretense.
A successful Trustpilot future is driven by you – we give you the autonomy to shape a career you can be proud of.

Equal Opportunity

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.
Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
We are proud to be an equal opportunity workplace with diverse perspectives and ideas.