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About the Role
The Global Sales Manager leads high-complexity enterprise sales efforts, driving significant revenue growth across large, strategic customer relationships. This role focuses on advanced solution selling, executive engagement, and long-term account expansion, operating as a senior individual contributor to lead complex deals and coordinate cross-functional execution. Success is measured by enterprise revenue growth, strategic account expansion, and customer lifetime value, playing a key part in the organization’s enterprise commercial strategy.
Responsibilities
- Own and expand complex, high-value enterprise customer relationships.
- Lead sophisticated discovery and analysis of customer supply chains and business objectives.
- Develop multi-solution proposals addressing operational, financial, and strategic customer needs.
- Execute long-term account strategies focused on expansion, retention, and share of wallet growth.
- Serve as the primary commercial lead for strategic and multi-site customers.
- Lead complex pricing discussions, contract negotiations, and deal structuring.
- Coordinate cross-functional teams to support solution development and implementation.
- Partner closely with Customer Success and Operations to ensure delivery excellence.
- Maintain accurate enterprise-level pipeline visibility and revenue forecasts.
- Monitor competitive positioning and market dynamics affecting strategic accounts.
- Represent Forward in executive-level customer meetings and business reviews.
- Provide informal mentorship and guidance to less-experienced sales peers.
- Perform other duties as assigned to meet evolving business needs.
Requirements
- High School Diploma or GED equivalent required.
- 8+ years of enterprise-level sales experience.
- Proven success closing large, complex, multi-year sales opportunities.
- Strong executive presence and advanced consultative selling skills.
- High level of commercial, analytical, and negotiation acumen.
- Advanced CRM and sales analytics proficiency.
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
Skills
- Advanced solution selling
- Executive engagement
- Long-term account expansion
- Complex deal leadership
- Cross-functional coordination
- Consultative selling
- Commercial acumen
- Analytical acumen
- Negotiation acumen
- CRM proficiency
- Sales analytics proficiency
- Discretion
- Confidentiality
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- Senior individual contributor
- 8+ years of enterprise-level sales experience
Education Level
- Undergraduate degree in business, sales, supply chain, or a related field preferred
- High School Diploma or GED equivalent required
Salary/Compensations
- $100,000-$150,000 per/year
- Commission-driven plan ranging from 6% to 20% earned on applicable business volume
Benefits
- Commission payouts paid monthly, in arrears
- Subject to standard account thresholds, seat charges, invoice aging policies (90+ days), and expense reconciliation rules detailed in the company's sales incentive plan.