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About the Role
As a Safeguards Access Operations Specialist, you will manage programs that determine and maintain organizational access to Anthropic's advanced models and features. This role involves reviewing applications, managing access, monitoring for misuse, and communicating decisions. The position requires precision, sound judgment, and the ability to apply evolving, detailed rules. This role may involve exposure to sensitive content related to cybersecurity misuse and other high-risk domains.
Responsibilities
- Review applications and eligibility for trusted and special access programs against established criteria, verifying organizational identity, stated use cases, and account history, with a documented rationale for each decision.
- Provision, suspend, and revoke access per program runbooks, keeping case records complete and current the same day.
- Monitor admitted organizations for policy violations, compromised credentials, and out-of-scope activity, escalating with supporting evidence.
- Process exemption and data-handling requests requiring manual review.
- Draft customer notices and coordinate with account teams on approvals, violations, and access changes.
- Work disputed or misclassified eligibility decisions, gathering context to support re-review.
- Flag gaps between written criteria and real cases, and suggest improvements to runbooks, checklists, and tooling.
- Provide surge review support during program launches/expansions and report on queue volume, turnaround, and outcomes.
Requirements
- 2+ years in trust & safety, fraud, risk, compliance, or KYC/KYB (or another decision-against-written-policy ops role)
- Ability to hold many detailed, evolving program rules and apply them consistently
- Ability to write clear decision rationales and customer-facing communications
- Ability to keep meticulous, audit-ready records
- Ability to know when to escalate and do so with a crisp summary
- Ability to adapt quickly to new/revised processes
- Ability to work well independently and cross-functionally with policy, enforcement, engineering, and sales
- Genuine interest in AI safety.
Skills
- Cybersecurity background (security ops, threat intel, vuln research)
- Business verification/due diligence/sanctions screening experience
- Experience running enterprise or partner access programs (onboarding/offboarding)
- Experience using AI tools to scale review workflows.
Location
- New York
- San Francisco
- Washington D.C.
Work Type
- Office role
- Hybrid
- Flex
Experience Level
- 2+ years
Salary/Compensations
- USD 120 - USD 120 - hourly
About the Company
- Employer.com is part of a family of incredible brands alongside Flawless Recruit and Recruiter.com.
- Together, we provide talent acquisition services to fit the unique hiring challenges of our clients; whether building recruiting processes, attracting top talent, or payrolling contractors, we can help.
Equal Opportunity
- All your information will be kept confidential according to EEO guidelines.