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About the Role
We are looking for a Customer Success Manager to help our customers succeed in the new era of AI-driven search. This role involves onboarding new clients, advising them on improving visibility across search engines, AI assistants, and generative surfaces, and combining SEO expertise with a consultative approach to analyze performance and develop growth strategies. You will also collaborate with internal teams to shape customer enablement and best practices.
Responsibilities
- Onboard and activate new key clients, and educate them on how to best leverage Peec AI to become top-ranked in AI search
- Review websites, content, and search performance of key clients to identify AI-search-related opportunities across platforms (search, AI assistants, and emerging generative surfaces)
- Run advisory sessions with leading brands and agencies, turning their growth and brand goals into actionable GEO strategies and roadmaps
- Collaborate closely with Sales, Growth, and Product to refine activation journeys, case studies, and customer enablement programs
- Consult our mid-sized and enterprise clients on GEO-related topics, from overall strategy to hands-on operational execution
Requirements
- 3–5 years of hands-on SEO or organic growth experience, ideally at a top-tier SEO agency
- Deep understanding of technical SEO, content strategy, search intent, and how organic performance translates into business outcomes
- Strong consulting skills: you’re used to advising clients, presenting strategic recommendations, and constructively challenging their thinking
- Ability to explain SEO concepts in simple, actionable language for marketing and brand teams
- Excitement about the shift from “10 blue links” to generative search, and motivation to be at the frontier of that change
- Confident verbal and written communication skills in English for high-quality client calls, workshops, and written recommendations
Skills
- SEO
- Organic growth
- Technical SEO
- Content strategy
- Search intent
- Consulting
- Client advising
- Strategic recommendations
- Communication
- AI search
- German
Location
- New York
Work Type
- In-office
Experience Level
- 3-5 years
Salary/Compensations
- $100,000 to $150,000
Benefits
- Competitive salary
- Meaningful equity
- Comprehensive benefits package
About the Company
- Peec AI is the analytics platform for AI search, helping brands understand their visibility across AI platforms. We are defining this category and are a Series A company backed by 20VC and Singular, with over $10M ARR and an 80+ person team across Berlin and New York.
- We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, past $10M ARR, with a 80+ person team across our Berlin HQ and our new New York office.
Equal Opportunity
- Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.