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About the Role

The After Hours Support Specialist will provide supportive services for active Supportive Housing participants after regular business hours to maintain housing that is consistent with the client’s individualized housing goals. Clients will have access to the After Hours Support Specialist for assistance with essential life skills and crisis intervention.

Responsibilities

• Provide supportive services for active Supportive Housing participants after regular business hours.
• Assist clients with essential life skills and crisis intervention.
• Coordinate and deliver services related to crisis intervention, grocery shopping, transportation to appointments, housekeeping, and basic daily living skills.
• Work in conjunction with Supportive Housing Caseworkers to ensure consistency of service delivery.
• Maintain housing and all individualized housing goals.
• Research and refer clients to community resources and other organizations.
• Network with community service providers.
• Complete all necessary reporting forms for government agencies and funding sources.
• Maintain client case files.
• Maintain appropriate communication with caseworkers, supervisors and other funding sources.
• Notify appropriate parties of any safety issues in a timely manner.
• Maintain guidelines established by the funding sources and Catholic Charities policies and procedures.
• Perform additional duties related to housing individuals and helping them remain housed, including furnishing and supplying apartments.

Requirements

• High school diploma with three years relevant experience working with individuals with substance abuse/ mental health concerns.
• Experience with crisis intervention and supports preferred.
• Candidates with lived experience are preferred, and encouraged to apply.
• Valid N.Y.S. Drivers License.
• Registered & Insured Vehicle.
• N.Y.S. Child Abuse Registry clearance.

Skills

• Basic computer skills.
• Creative problem solving.
• Negotiation skills.

Location

• Onondaga County

Work Type

• Full-time

Experience Level

• 3 years relevant experience

Education Level

• Bachelor’s Degree in Human Services or related field preferred
• High school diploma

Salary/Compensations

• $19.00/ hour

Benefits

• Flexible Work Schedules
• Remitted Tuition
• Professional Development
• Competitive Pay
• Work Life Benefits
• Professional Supervision and Coaching
• Recognition and Appreciation Programs
• Opportunities for Growth and Promotion

About the Company

• Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality.
• We believe that all people have infinite value and are worthy of our respect and compassion.
• Above all, we are committed to creating hope and transforming lives.
• We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others.
• For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Equal Opportunity

• Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve.
• We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law.