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About the Role

Platform Services is responsible for extending DoorDash beyond the consumer marketplace, owning business lines like Drive, Parcels, and Enterprise. This role will lead engineering-wide initiatives across these areas, collaborating with various leaders to deliver logistics capabilities for external businesses. Programs will involve backend services, integrations, operational tooling, and platform interfaces, requiring technical judgment, cross-organizational coordination, stakeholder management, and ownership.

Responsibilities

Drive Platform Services’ most strategic programs, partnering with Engineering, Product, Strategy & Operations, and cross-functional teams.
Lead complex cross-organization execution by establishing clear ownership, surfacing dependencies, and driving alignment.
Bring technical depth and systems thinking to understand architecture, integrations, data flows, and operational systems.
Turn ambiguity into strategy and action by framing problems, clarifying success definitions, and creating execution paths.
Connect engineering execution to business outcomes by understanding merchant, partner, customer, and economic impacts.

Requirements

Experienced in working with engineering teams on large-scale distributed systems and/or b2b products.
Ability to speak to system architecture, scalability and reliability decisions, and design trade offs.
Strong leader with the ability to collaborate and build relationships across organizations.
Ability to bridge gaps between teams and successfully influence without authority.
Strong ownership, urgency, and drive; willing to roll up sleeves and dive into details.
Excellent written & verbal communication skills with confidence, clarity, and focus.
Ability to communicate concepts and considerations to non-experts and experts alike.
Engaged with Engineering teams on product & platform development with a thorough understanding of software development processes and project planning.
Pragmatic and detailed approach, focusing on progress, not perfection.

Skills

System architecture
Scalability
Reliability
Distributed systems
B2B products
Software development processes
Project planning
Technical program management
Stakeholder management
Systems thinking

Location

United States
Illinois
Colorado
NYC
Remote

Work Type

Full-time

Experience Level

Senior
5+ years recent experience as a Technical Program Manager

Education Level

Bachelor’s Degree with experience in Computer Science, Software Engineering or other related discipline.

Salary/Compensations

$130,600—$192,000 USD
$159,800—$235,000 USD
$193,800—$285,000 USD

Benefits

Opportunities for equity grants
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation (for salaried roles)
80 hours of paid sick time per year (for salaried roles)

About the Company

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.
We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office.
Whether blatant or hidden, barriers to success have no place at DoorDash.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.