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About the Role
Join your local Co-op store as a Customer Team Member, playing a key role in delivering friendly, helpful service and essential services to your community. You'll help keep shelves stocked, support sales, and be a familiar face, getting to know customers and promoting Co-op membership.
Responsibilities
- Support the day-to-day running of the store by delivering friendly and thoughtful service.
- Help put things right when needed.
- Work with your team to keep the store running smoothly.
- Work hands-on on the shop floor and tills.
- Contribute to daily operations to create a great shopping experience.
- Help maintain store performance by keeping shelves stocked.
- Check prices, dates, and stock accuracy.
- Ensure the store is safe and legal.
- Promote Co-op Membership.
- Support your local community.
Requirements
- A genuine passion for helping people and delivering great customer service.
- The ability to work flexibly across a number of shifts and as part of a team.
- An interest in retail and working in a busy store environment.
- Flexible availability for weekend shifts.
- Ability to complete online assessments.
Location
- 178 Norwood Road Tulse Hill, London, SE27 9AU
Work Type
- Permanent contract
- Part time
- 12 hours per week
- Regular overtime
Experience Level
- Experience not essential
Salary/Compensations
- £14.29 per hour including London allowance
Benefits
- Full, paid training provided
- 30% discount on all Co-op products in-store
- Flexible access to your pay as you earn it
- Pension scheme with up to 10% employer contributions
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- 24/7 access to GP appointments
- Colleague support programme
- Cycle-to-work scheme
- Market-leading policies to help you through life's big moments
About the Company
- Co-op is owned by its members.
- It is an organisation that puts people and communities first.
- It is powered by purpose.
- We’re building diverse and inclusive teams that reflect the communities we serve.
- We are proud to be part of the Disability Confident scheme.
Equal Opportunity
- We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
- We offer interviews to disabled candidates who meet the minimum criteria for a job.
- If you need any adjustments during the recruitment process, we’ll support you.