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About the Role
As a Sr. Store Associate, you will actively connect with customers, recommending products, services, and solutions to enhance their experience. You will contribute to a vibrant sales culture, maintain store visual and merchandising standards, manage freight and logistics, and ensure client satisfaction. The role supports a customer-centric environment and community engagement, aligning with Office Depot's 5C values. You will also complete advanced training in print and technology products/services and apply sales principles to create satisfying customer interactions.
Responsibilities
- Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
- Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
- Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
- Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
- Adheres to all standards related to signage labeling and merchandise presentation.
- Follows the established sorting and stocking guidelines and completes freight processes.
- Ensures freight sorting area is organized and setup in accordance with guidelines.
- Scans, investigates, and fills inventory lows and outs daily.
- Works to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion and comprehension of an advanced level of Print and Technology training, as well as any other applicable training.
- Continued education in these areas is expected, up to and including designated certifications, if required.
- Ensures compliance with company policies, procedures, and practices; and supports the company’s loss prevention efforts.
- Performs other duties as assigned.
Requirements
- The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Skills
- Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access
- Able to use technology and POS systems to access information and process transactions
- Able to read, write, and count accurately to complete documentation, use training tools, and process inventory
- Good interpersonal and communication skills to build selling relationships with customers and coworkers
- Enjoys interacting with people and working in a customer-facing environment
Work Type
- Part Time
Experience Level
- No previous experience required; retail sales experience preferred
Education Level
- High school diploma or equivalent preferred
Benefits
- 401(k)
- Competitive salaries
- Benefits package
- Eligibility to participate in an incentive program
About the Company
- The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
- We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Equal Opportunity
- The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
- We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.