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About the Role
Partner with the Global VP of People to lead the UK team, supporting over 270 people and contributing to a global team of over 600. This high-impact role involves working closely with Co-Founders, the Senior Leadership Team, and the wider People function to ensure the organization has the necessary people, leadership, structure, and processes for future growth. The core mission is to build an organization where great people can do great work, managers effectively lead, and People practices scale with the business.
Responsibilities
- Act as a player-coach, assuming day-to-day line management for a team of 5 individuals across the US and UK.
- Coach leaders and managers on setting clear expectations, giving feedback, navigating underperformance, and handling difficult conversations.
- Develop and refine performance, talent, and progression strategies to recognize, develop, and retain high-performing employees.
- Enhance the hiring process to efficiently and consistently identify great talent in an evolving market.
- Lead on complex employee matters including complaints, grievances, investigations, and performance issues, ensuring lessons learned improve policies and processes.
- Build meaningful People metrics, identify trends, and use data to understand organizational effectiveness and risks.
Requirements
- Demonstrated record of driving exceptional results in People domains or subdomains, likely within a high-growth startup or performance-obsessed organization.
- Ability to spot necessary changes, build solutions, and implement them.
- Systems-level thinking and ability to drive clarity from ambiguity.
- Resilience for handling complex People-related challenges.
- Passion for the company's mission to improve education staffing.
- Interest in both the company's business and the People domain.
- Willingness to be hands-on and drive the direction of the business.
Skills
- Coaching managers
- Performance management
- Talent development
- Hiring process optimization
- Employee relations
- Data analysis
- Systems thinking
- Change management
Location
- London (Oval)
Work Type
- Full-time
- Onsite
Experience Level
- Seasoned operator
- Player coach
Salary/Compensations
- Competitive salary
Benefits
- Ownership in the company
- 25+ days of holiday (increases with tenure)
- Life Insurance
- Health Insurance
- Electric Car Scheme
- Cycle to Work Scheme
About the Company
- Zen is an all-in-one digital platform designed to give schools full control over how they find, vet, and manage temporary educators, addressing a significant inefficiency in education staffing.
- The company is a Certified B Corporation™.
- Zen is experiencing a period of exceptional growth.
Equal Opportunity
- At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives.
- We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs.
- We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.
- We welcome applicants with diverse backgrounds and different experiences and perspectives.
- We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.
- We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all.
- We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger.