Lettings Negotiator - Part time - 30hrs - Sienna Hse, Sutton
Savills Management Resources · GB
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About the Role
Facilitate all new lets and rent increases for 166 Built to Rent (BTR) apartments at Sienna House as part of a site-based team.
Responsibilities
- Act as the first point of contact for new letting applications, responding promptly to all new inquiries.
- Achieve client-set KPIs and targets.
- Arrange and conduct property viewings.
- Negotiate and process offers.
- Complete applicant vetting and deal administration, including ID checks and Right to Rent verification.
- Negotiate and manage rent increases.
- Collaborate with lettings managers to develop strategy and incentives.
- Work with the central Tenancy Progression team to complete deals.
- Provide required lettings data for centralized reporting commentary.
- Regularly update property advertisements on portals and social media.
- Perform pre-void inspection reporting to the property management team regarding apartment presentation and condition.
- Arrange void works, including inventories, cleans, and light maintenance.
- Prioritize customer service to ensure residents and applicants have the best possible experience and become ambassadors.
- Support resident events and activities.
- Respond to additional resident queries and concerns as required.
- Meet and greet new tenants, provide keys, new tenancy information, conduct apartment orientation tours, and pre-arrange check-in reporting.
Requirements
- Proven experience in Lettings Negotiation/Management (BTR preferred but not essential).
- Up-to-date knowledge of appropriate Regulation and Legislation.
- Excellent written and spoken etiquette.
- Common sense approach.
- Ability to think on their feet and make considered decisions.
- Outgoing, warm, and friendly personality.
- Organized, meticulous, and tenacious.
- IT literate and social media savvy.
Work Type
- 30 hours - 5 Over 7 Days
- 12:00 18:00
Salary/Compensations
- Basic Salary up to £24,000.00p/a (Up to 10% discretionary bonus)
- Commission offered up to £10,000.00p/a based on KPIs.