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About the Role
Herbert Smith Freehills Kramer is a world-leading global law firm committed to helping clients achieve their goals through exceptional client service and the pursuit of excellence. We are an integrated transatlantic and transpacific firm with an extensive global footprint, known for tackling complexity and navigating change in demanding litigation, regulatory work, and complex transactions, particularly in energy, infrastructure, and resources.
Responsibilities
- Plan and deliver high-quality, accurate work while managing deadlines, responding to change, and prioritizing competing tasks.
- Coordinate and produce Herbert Smith Freehills Kramer compliant documents, correspondence, reports, and presentations.
- Establish and maintain effective work practices with partners and lawyers to manage the matter lifecycle.
- Proactively manage and understand partner and lawyer diaries, prioritizing commitments and organizing appointments, conferences, and meetings.
- Coordinate detailed, multi-centered travel arrangements and provide itineraries, including accommodation, visas, and offsite meeting requirements.
- Coordinate and assist with global visits and visitors.
- Manage and coordinate lunches, dinners, and other events, including venue review, menu planning, and budget adherence.
- Proactively manage all communications, both incoming and outgoing, ensuring timely resolution.
- Manage email correspondence and draft responses as appropriate.
- Filter, evaluate, and prioritize incoming communications, proactively addressing queries and escalating when necessary.
- Implement effective telephone call management.
- Coordinate the billing process, including liaising with Revenue, editing bills, coordinating write-offs and discounts, and collating bills and narratives.
- Manage alternative pricing arrangements and cross-border invoicing.
- Work with partners and lawyers to meet required WIP, billing, and debtor day's targets.
- Assist partners and lawyers with their business development responsibilities, including producing pitches and updating client information.
- Help partners and lawyers build and maintain strong client relationships by demonstrating diligence and professionalism.
- Delegate administrative tasks to PTAs and ensure timely completion of filing, timesheets, banking, billing, WIP reports, and archiving.
- Maintain strong knowledge of the practice area, key matters, business issues, and 'hot topics'.
- Adhere to firm, office, and practice group policies and procedures.
- Demonstrate enthusiasm and proactivity in the workplace, participating in meetings, initiatives, and team-building activities.
- Take responsibility for personal learning, undertake recommended training, and share information about better work practices.
Requirements
- Minimum typing speed of 55wpm with 98% accuracy.
- Demonstrated high-level experience as a Secretary/PA working in a professional services environment (legal experience is desired).
- Minimum of four years' experience at this level.
Skills
- Intermediate to Advanced skill level with Microsoft Office Suite (Outlook, PowerPoint, Excel and Word).
- Basic skill level with Visio.
- Excellent written and verbal communication skills.
- Demonstrated ability to build effective and trusting relationships.
- Proven high-level organizational and time management skills.
- Ability to think ahead, prioritize workload, respond to and manage changing circumstances.
- Ability to work under pressure to meet deadlines.
- Excellent attention to detail.
- Excellent client and business focus.
- Strong judgment and problem-solving ability.
Location
- London
Work Type
- Full time
- Permanent Contract
Experience Level
- Minimum of four years’ experience at this level
About the Company
- Herbert Smith Freehills Kramer is a world-leading global law firm.
- We are a fully integrated transatlantic and transpacific firm with an extensive footprint across the world’s largest markets, key financial centres and major growth hubs.
- We excel at tackling complexity and navigating change, working alongside clients on demanding litigation, exacting regulatory work and complex public and private market transactions.
- We are recognised as leading in energy, infrastructure and resources, and focused on areas of growth affecting businesses globally.
- We support the growth of our people, enabling us to achieve our ambition of helping clients achieve theirs.
Equal Opportunity
- We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives.
- This commitment is essential to our success, including our ability to innovate and achieve sustained high performance.
- This is a key part of our Values—Human, Bold, and Outstanding.