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About the Role
Join the PARIS/64 Team at our flagship store at 465 Broadway, where exceptional customer service and a memorable shopping experience will be key to our success.
Responsibilities
- Embody and communicate the PARIS/64 brand universe, creating a memorable experience for every customer.
- Welcome customers in a warm, respectful, and friendly manner, identifying their needs and providing personalized product recommendations.
- Turn customer interactions into sales opportunities while maintaining the high service standards expected from the brand.
- Encourage cross-selling by introducing customers to complementary products and different options across our collections.
- Operate the point-of-sale system and handle cash transactions accurately.
- Carry out daily opening and closing procedures, ensuring the correct reconciliation and transfer of cash and documentation.
- Prepare and submit daily store reports and maintain the customer database to support future sales opportunities.
- Assist the logistics and operations team with stock organization, inventory control, and product replenishment.
- Maintain the store and its products in excellent condition, ensuring that lighting, visual merchandising, product displays, stock levels, and store supplies meet brand standards.
- Handle customer enquiries by phone and provide consistent service across all customer interactions.
- Collaborate closely with the rest of the store team to achieve individual and collective sales targets.
Requirements
- Two to three years of experience in a luxury fashion boutique, ideally within the leather goods or handbag sector.
- Strong customer-service and sales orientation.
- A genuine team-player mindset and willingness to collaborate toward shared goals.
- Proactive, rigorous, and highly attentive to detail.
- Ability to work autonomously and adapt effectively to a fast-paced, high-traffic boutique environment.
- Resilience and the ability to manage several priorities while maintaining exceptional service standards.
- Fluent English is required.
- Availability to work 30 hours per week, including weekends.
Skills
- Proficiency in additional languages is an advantage.
Location
- New York, NY
Work Type
- 30 Hours per Week
Experience Level
- Two to three years of experience
Benefits
- 401(k)
- Employee discounts
- Paid time off
About the Company
- PARIS/64 is one of Europe’s most internationally recognized women’s fashion brands.
- Supported by a young and dynamic team, the company is building a prominent position in the world of understated luxury by redefining handbag craftsmanship through timeless designs and high-quality leather products.
- Paris64 USA LLC brings European elegance and understated style to New York City, offering customers a distinctive and carefully curated shopping experience.
- Our team is passionate about quality, craftsmanship, and exceptional service.
- We are committed to creating a supportive and dynamic workplace where every team member is valued, encouraged to contribute, and given the opportunity to grow with the brand.