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About the Role
Seeking a skilled and motivated ServiceNow Developer to support the delivery of high-quality ServiceNow solutions for public and private sector projects. This role involves developing and configuring solutions in line with user stories, using established standards and platform best practices. It's an opportunity to contribute to transformation initiatives and grow skills through professional development and collaboration.
Responsibilities
- Deliver high-quality ServiceNow configurations and customisations aligned with assigned user stories and platform best practices.
- Contribute technical insight during story refinement and solution design discussions, helping ensure technical feasibility and early issue identification.
- Follow established development standards, naming conventions, and guidance to maintain consistency and quality across the codebase.
- Work effectively with Architects, Business Analysts, Testers, and Administrators to clarify requirements, manage dependencies, and resolve issues promptly.
- Participate actively in sprint planning, stand-ups, retrospectives, and other agile ceremonies to support iterative delivery and continuous improvement.
- Take part in code reviews and knowledge sharing, contributing to team learning and ongoing development quality.
- Suggest improvements to development practices and delivery processes that support more efficient and maintainable solutions.
- Own your learning and certification journey, staying up to date with ServiceNow developments and achieving relevant certifications.
- When not on customer projects, contribute to internal initiatives, reusable collateral, or upskilling activities.
Requirements
- Experience delivering development and configuration within multiple areas of the ServiceNow platform.
- Understanding of ServiceNow platform capabilities such as scripting, workflows, catalog and integrations.
- Familiarity with Agile/Scrum methodologies.
- Strong problem-solving skills and ability to work effectively in a collaborative delivery environment.
- SC clearance (or eligible to obtain SC clearance).
- Multiple ServiceNow Certified Implementation Specialist certifications.
- Familiarity with ATF desirable but not essential.
Skills
- ServiceNow development
- ServiceNow configuration
- Scripting
- Workflows
- Catalog
- Integrations
- Agile/Scrum methodologies
- Problem-solving
- Collaboration
Location
- Central London
Work Type
- Hybrid
- Full-time
Experience Level
- Mid-level
Education Level
- Multiple ServiceNow Certified Implementation Specialist certifications
Benefits
- Autonomy to develop and grow skills and experience
- Exciting project work making a difference in society
- Strong, inspiring and thought-provoking leadership
- Supportive and collaborative environment
- Development opportunities including LinkedIn Learning and a management development programme
- Wellness support via a 24/7 confidential employee assistance programme
- Flexible working options including home working and part time
- Social events
- 25 days of annual leave plus bank holidays
- Option to buy 5 extra days of leave each year
- 2 paid days per year to volunteer
- Pension scheme with 4% employer contribution
- Discretionary Company Bonus
- Life Assurance of 4 times base salary
- Private Medical Insurance (spouse and dependants included)
- Worldwide Travel Insurance (spouse and dependants included)
- Enhanced Maternity and Paternity Pay
- Season ticket loan
- Cycle to work scheme
About the Company
- Methods is an established £100m Digital Transformation company, part of the Alten Group, with over 30 years of experience providing innovative business and digital technology services.
- The company has over 50 active clients, many of whom have been working with them for over 10 years.
- Methods partners with central government departments and agencies to transform the public sector, with a mission to improve and safeguard public-facing services.
- They apply digital thinking to ensure public services are citizen-centric.
- Methods differentiates itself with a human touch and a customer-centric value system, focusing on delivering what is right for clients.
- They passionately support clients' project success through collaboration, skill sharing, and problem-solving.
- Methods is expanding its private sector client portfolio while predominantly focusing on the public sector.
- Acquired by the Alten Group in early 2022.
- Headquartered in central London with seven regional offices and over 300 colleagues.
- Methods delivers multi-disciplinary, full-lifecycle services transitioning from monolithic legacy estates to new, user-centric, cloud and hybrid-based models.
- The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services.