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About the Role
The Casual Valet Attendant supports the day-to-day operations of the Valet and Laundry department, ensuring guest clothing and employee uniforms are processed, finished, and presented to the highest standards. This role involves handling garments with care and precision to deliver seamless service and attention to detail.
Responsibilities
- Process, press, and finish guest clothing to the highest standards
- Process and maintain employee uniforms, ensuring quality and presentation standards are met
- Collect and deliver guest laundry and dry cleaning requests
- Handle garments carefully and follow all laundry and valet procedures
- Maintain organisation and cleanliness throughout valet and laundry areas
- Support the team with inventory and uniform management
- Respond to guest requests promptly and professionally
- Work collaboratively with Housekeeping and other departments to ensure seamless service
Requirements
- Previous valet, laundry, dry cleaning, or housekeeping experience is beneficial
- Strong attention to detail and commitment to quality
- Good organisational skills and ability to work as part of a team
- Excellent customer service skills and guest focused approach
- Good spoken and written English
- Professional presentation and positive attitude
- Right to Work in the UK
Skills
- Attention to detail
- Quality commitment
- Organizational skills
- Teamwork
- Customer service
- Guest focus
- Spoken English
- Written English
Location
- London at Park Lane
Work Type
- Casual
- Flexible working pattern
Salary/Compensations
- £12.89 per hour plus service charge averaging £3-6 per hour dependant on the month
Benefits
- Flexible casual working arrangements
- Excellent training and development opportunities
- Complimentary meals while on duty in Zest, with refreshments available throughout the day
- Opportunity to build experience within a global luxury hospitality brand
- Uniform with complimentary professional dry cleaning
- Access to Stream for greater pay flexibility and discounts
- Annual themed team events and regular social, charitable, and sporting activities
About the Company
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
- Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
- We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
- Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
- It comes from our belief that life is richer when we truly connect to the people and the world around us.
- Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes.
- Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.