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Tailor your resume to this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3264) role.

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Tailor your resume to this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3264) role.

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About the Role

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• Engage with guests in a welcoming way to help solve their specific needs.
• Make the guest aware of current promos, store activities and events.
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Understand and show guests how to use the features and offerings within the Target App including Wallet.
• Be familiar with Order Pick-Up, Drive-Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
• Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures.
• Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
• Stock supplies during store open hours while being available for the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• Perform other duties based on business needs.

Requirements

• Enjoy interacting and helping others, including guests and team members.
• Thrive in a fast-moving, highly active and physically demanding role.
• Be flexible and a creative problem solver.
• Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
• Accurately handle checkout operations, transactions, and support cash office operations as needed.
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
• Reliable and prompt attendance necessary.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

Skills

• Effective communication, including using positive language and attentiveness to guest needs.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Willingness to educate guests and engage around products and services.
• Ability to communicate on multiple frequency devices.
• Ability to operate handheld scanners and other technology equipment as directed.
• Ability to work both independently and with a team.
• Capability to remain focused and composed in a fast-paced environment.
• Ability to accomplish multiple tasks within established timeframes.

Location

• In-store

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

Education Level

• High School Diploma or GED

Salary/Compensations

• $21.00 USD per hour

Benefits

• Financial benefits
• Education benefits
• Well-being benefits

About the Company

• Working at Target means helping all families discover the joy of everyday life.
• Target believes in our team members having meaningful experiences that help them build and develop skills for a career.

Equal Opportunity

• Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.
• In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.