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About the Role
As a Customer Assistant in Operations at M&S, you will be the backstage powerhouse of our stores, responsible for stock, deliveries, and essential behind-the-scenes work to ensure the shop floor is full, clean, and ready for customers. This is a physically demanding, high-intensity role requiring speed, focus, and accuracy in managing the flow of products.
Responsibilities
- Manage stock and deliveries.
- Ensure the shop floor stays full, clean, and ready for customers.
- Track deliveries and manage stock efficiently using digital tools.
- Adapt quickly to keep things moving, from early morning deliveries to shifting stock.
- Work across the wider store as needed, keeping up with the pace and demands of retail.
- Support colleagues across the store.
Requirements
- Must be 18 years or older due to operating mechanical equipment.
- Flexibility is vital.
- Digitally confident.
- Team player.
- Adaptable to the needs of customers and the retail business.
Skills
- Operating mechanical equipment
- Tracking deliveries
- Stock management
- Digital tool usage
- Teamwork
- Adaptability
- Speed
- Accuracy
- Urgency
Location
- Store location not specified
Work Type
- Full-time
- Shift work
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
-
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
Benefits
- Flexible working options available
About the Company
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- Retail innovations at M&S will define a new era of retail.
- Embarked on a business transformation, seeking individuals thrilled by the challenge of introducing innovative, new experiences to the retail world.
- Embracing digital tools to enhance the customer experience.
Equal Opportunity
- Committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.