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About the Role
Join a care company like no other. At Home Instead Westminster & City of London, our purpose is to change the face of ageing by providing outstanding, relationship-led care that enables people to remain living independently in their own homes. We are proud to have been rated Outstanding by CQC and to have achieved the 5 Star Employer Award. We are now looking for a caring, confident and organised Field Care Supervisor to join our team. This could suit an experienced Field Care Supervisor, Care Supervisor or Team Leader, or an outstanding Senior Care Professional who is ready to take the next step into a supervisory role. This is a hands-on position at the heart of our care service. You will spend time both in the community and working alongside our office team in London Bridge. Your main responsibility will be to ensure that our Care Professionals are confident, competent and well supported, and that our clients consistently receive safe, personalised and high-quality care.
Responsibilities
- Carry out support visits, observations and competency assessments with Care Professionals in clients' homes.
- Conduct regular supervisions and provide coaching, feedback and practical support.
- Identify training and development needs and help Care Professionals achieve and maintain high standards.
- Support the preparation and review of person-centred care plans.
- Carry out quality assurance checks and identify opportunities to improve the service.
- Monitor standards of care and take appropriate action when concerns are identified.
- Support safeguarding processes and ensure care is delivered in line with CQC requirements and company policies.
- Build positive relationships with clients, families and Care Professionals.
- Work closely with our Care Manager and Care Coordinator to ensure continuity and quality of care.
- Support new Care Professionals during induction and their first months with Home Instead.
- Help us maintain a culture where people feel listened to, valued and supported.
Requirements
- Good experience working in domiciliary care, home care or a similar adult social care environment.
- Experience as a Field Care Supervisor, Care Supervisor, Senior Care Professional, Senior Carer, Team Leader or similar role.
- A strong understanding of person-centred care.
- Good knowledge of safeguarding and safe care practice.
- The confidence to observe care practice and provide constructive feedback.
- Excellent communication and interpersonal skills.
- Good organisation and record-keeping skills.
- The ability to work independently and use sound judgement when visiting clients and Care Professionals.
- A supportive, calm and practical approach to solving problems.
- The flexibility to respond appropriately when support is required outside standard office hours.
Skills
- Communication skills
- Interpersonal skills
- Organisation skills
- Record-keeping skills
- Problem-solving skills
Location
- London Bridge
Work Type
- Full-time
- Permanent
- Hybrid
Experience Level
- Supervisory experience
- Experienced care professionals ready to progress
Education Level
- Level 3 qualification in Health and Social Care (desirable)
Salary/Compensations
- GBP 28,000 - GBP 30,000
Benefits
- Ongoing training and professional development
- Opportunity to progress within a leading global home care organisation
- A varied role combining office and field-based work
- The opportunity to genuinely influence the quality of care delivered to clients and the development of our Care Professionals
About the Company
- Join a care company like no other.
- At Home Instead Westminster & City of London, our purpose is to change the face of ageing by providing outstanding, relationship-led care that enables people to remain living independently in their own homes.
- We are proud to have been rated Outstanding by CQC and to have achieved the 5 Star Employer Award.