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About the Role
As a Customer Delivery Driver, you will deliver Waitrose produce and Partner-led service to customers' doors from our Customer Fulfilment Centre in Coulsdon. Deliveries are for online orders within London and surrounding areas. A Night Premium of £3.75 per hour applies to hours worked between 22:00 - 06:00. Applicants must be 18 years or older.
Responsibilities
- Checking delivery routes for the day.
- Ensuring all appropriate vehicle safety checks are complete, maintaining full road compliance and health and safety.
- Acting as an ambassador for the Waitrose brand with a primary focus on customer service.
- Assisting customers with their shopping and building rapport.
- Supporting the wider CFC team with general shopkeeping tasks when required.
Requirements
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Ability to cope with the physical requirements of the role, including lifting crates, walking up staircases, and moving cages.
Skills
- Customer service
Location
- Coulsdon DFC (Waitrose & Partners), 11 Ullswater Crescent, London, London, CR5 2HR
Work Type
- Permanent
- Full time (37.5 hours per week)
- Part time (15 hours per week)
Experience Level
- Partnership Level 10
Salary/Compensations
- £15.98 Hourly
Benefits
- Night Premium at a rate of £3.75 per hour for hours worked between 22:00 - 06:00.
- Support for flexible working, which may include flexible or compressed hours, job sharing, or shorter hour contracts.
About the Company
- The largest employee-owned business in the UK, home to John Lewis and Waitrose.
- Partners are driven by a purpose to build a happier world.
- Focus on being brilliant at retail, innovating, adapting, and diversifying.
- Commitment to Never Knowingly Undersold on price, quality, and service.
- Partners share responsibility and rewards of ownership, using their voices to contribute to success.
- Emphasis on working together, treating everyone with kindness and respect.
- Creating an environment where everyone belongs, is free to be themselves, and can thrive.
- Focus on growing individually and collectively.
Equal Opportunity
- Some roles are subject to pre-employment vetting, which may include DBS checks.
- Vetting documents should be completed quickly to avoid delays.
- DBS checks are carried out by a third-party registered body.
- Financial probity checks may be required for some roles.