Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Food & Beverage Team Member role.
Rezi rewrites your resume against Splendid Hospitality Group's job description. Free.
Tailor your resume to this Food & Beverage Team Member role.
Rezi rewrites your resume against Splendid Hospitality Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Food & Beverage Team Member posting at Splendid Hospitality Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Food & Beverage Team Member posting at Splendid Hospitality Group — free, in seconds.
About the Role
As a Food & Beverage Team Member, you'll play an important role in creating a warm and welcoming atmosphere where guests feel valued from the moment they arrive. Working closely with your colleagues, you'll deliver friendly, knowledgeable and efficient service, guiding guests through our menus, sharing promotions and ensuring every interaction exceeds expectations. No two shifts are the same. From preparing the outlet for service and supporting daily operations to serving food and drinks with care, you'll help maintain exceptional standards of cleanliness, presentation and hospitality throughout every part of the guest journey. You'll also develop a thorough understanding of our menus, allergens and food safety procedures, ensuring guests can dine with confidence.
Responsibilities
- Welcome guests warmly and professionally, guide them through the menu and specials, and provide attentive food and beverage service that exceeds expectations.
- Be fully knowledgeable about all allergens and their presence in the dishes and drinks offered, and know where to find all the information.
- Be aware of all F&B Promotions in place in the Hotel and communicate them to guests when appropriate.
- Support daily outlet operations, including opening and closing procedures, order taking, serving, and maintaining cleanliness and presentation standards.
- Encourage the highest standards across all areas (customer service, hygiene, health and safety).
Requirements
- Open - If you believe that great work starts with great relationships, you’ll feel right at home here.
- Nimble - Thrives in a fast-paced, agile environment and isn’t afraid to take initiative.
- Brilliant - Takes pride in their craft and thrives on making a difference.
- Honest - Believes in doing the right thing.
Skills
- Customer service
- Hygiene
- Health and safety
- Food safety procedures
- Allergen knowledge
Location
- Hilton London Bankside
Work Type
- Full Time
Salary/Compensations
- £13.55 / hour
Benefits
- Employee Assistance Programme (EAP) – Confidential wellbeing support with 24/7 access to remote GP appointments.
- Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance – Peace of mind for you and your loved ones.
- Salary Sacrifice – Car Scheme - Drive a brand new, full insured and maintained car for a fixed monthly amount.
- Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts.
- Pension - Auto enrolment into the company pension scheme.
- Learning & Development - Opportunities available to progress your skills and career.
About the Company
- We are a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued.