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About the Role
This role serves as the strategic and operational partner for the global Navan Premier organization, translating strategy into execution, coordinating critical workstreams, and establishing the operating rhythm and accountability needed for global scaling.
Responsibilities
- Act as the central strategy and operations partner to the SVP Navan Premier, helping set priorities and maintain focus on the highest-impact work.
- Build and run the Premier operating rhythm, including leadership meetings, strategic planning, business reviews, performance reporting, decision logs, and follow-up.
- Coordinate major Premier workstreams, including core-market and Emerging Markets migration, Product and Engineering enhancements, Launch, transformation programme management, service and operating model changes, pricing, and Premier go-to-market.
- Coordinate project and programme managers, aligning plans, dependencies, risks, and executive decisions.
- Translate the Premier strategy into annual and quarterly priorities, measurable outcomes, resource implications, and execution plans.
- Develop reporting that combines financial, client, operational, people, migration, and product indicators into a clear view of performance and risk.
- Prepare concise executive materials, recommendations, and updates for the Premier leadership team and relevant Navan executives.
- Identify bottlenecks and gaps in ownership, bring the right people together, and drive issues to resolution.
- Support business planning, workforce planning, investment cases, and prioritisation decisions with structured analysis.
- Help establish scalable processes and governance without weakening the high-touch client experience that defines Premier.
Requirements
- Experience in top-tier management consulting, strategy and operations, investment banking, high-growth technology, or a similar high-ownership environment.
- Experience working directly with senior executives and turning complex business, financial, and operational information into clear recommendations and action.
- A strong track record of leading cross-functional strategic projects from problem definition through execution and measurable outcomes.
- Exceptional structured thinking, analytical skills, and written and verbal communication.
- Strong programme management and operating-rhythm skills, coordinating multiple project managers and workstreams without taking away their ownership.
- Commercial and operational judgement, including experience with business planning, performance management, resource allocation, and risk mitigation.
- Comfort operating in ambiguity and moving between strategy, analysis, stakeholder alignment, and execution.
- High EQ, discretion, and the ability to build trust across Client Success, Product, Engineering, Launch, Service/Ops, Sales, and executive leadership.
- Experience in travel, SaaS, or a complex service business is helpful but not required.
Skills
- Structured thinking
- Analytical skills
- Written communication
- Verbal communication
- Programme management
- Operating-rhythm skills
- Commercial judgement
- Operational judgement
- Business planning
- Performance management
- Resource allocation
- Risk mitigation
- Stakeholder alignment
- Execution
About the Company
- Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role.
- Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
- If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
- Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.