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About the Role
The DRIVE. Volkswagen Group Forum in Berlin is a meeting place that showcases the Group, its brands, companies, products, and topics daily to the public, fans, enthusiasts, politicians, media, and industry professionals. We offer you an exciting and varied role in a dynamic environment. Join our new team in Berlin-Mitte as a VW Shop employee and represent the Volkswagen Group with your open and friendly personality to guests and visitors from around the world.
Responsibilities
- Perform customer-oriented service and sales activities in the shop in German and English, and assist visitor groups.
- Provide internal team support in customer contact, conferences, or events, flexibly where needed.
- Participate in information exchange and team collaboration, and support events outside of opening hours.
Requirements
- Completed training in retail, hotel, or gastronomy, or a comparable qualification.
- Open to career changers with a willingness to learn.
- Maintain a friendly and professional demeanor to leave a positive impression on guests.
- Communicate easily in German and English.
- Possess strong communication skills for confident and service-oriented interaction with diverse visitor and customer groups.
- Enjoy teamwork, be open to new tasks, and be flexible, even with short-notice changes.
Skills
- Customer Experience Management
- Customer Service
- Communication Skills
Location
- Berlin
Work Type
- Full-time
Experience Level
- Experienced professionals
Education Level
- Retail, Hospitality, or Gastronomy training or equivalent
Benefits
- 35-hour work week
- At least 30 days of vacation for a 5-day week
- Company pension plan
- Sabbatical option 'Meine Auszeit'
About the Company
- The DRIVE. Volkswagen Group Forum in the heart of Berlin is a meeting place that makes the Group, its brands, companies, products, and topics tangible for the public, fans, enthusiasts, politicians, media, and industry professionals daily.
Equal Opportunity
- Severely disabled applicants (m/f/d) will be given special consideration in the application process if they have the same qualifications.