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About the Role

As a Neurological Rare Disease Account Manager, you will manage and develop long-term relationships with physicians and other customers in your assigned territory. You will represent Genentech brands, educate healthcare providers on clinical information, and support healthcare provider offices with access and reimbursement. You will serve as the primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members, addressing their needs to improve patient outcomes. Proactively identify and develop solutions for complex accounts, collaborating with internal and external experts. Deliver education on product information, appropriate use, and dosing based on FDA approved guidelines, triaging to US Medical Affairs experts as needed. Engage with specialty pharmacies to highlight the therapeutic area's value proposition and conduct business reviews. Provide patients/caregivers and advocacy groups with information and resources, addressing product acquisition, supply, and access through education on coverage, reimbursement, and patient assistance programs. Communicate patient-specific access issues and trends to territory partners while maintaining confidentiality. Exemplify operating principles in all work aspects. Collaborate with Partnership and Access Liaisons (PAL) to develop local business plans and work with PAL and Case Manager roles to ensure a positive end-to-end experience for all stakeholders.

Responsibilities

Manage and develop long-term relationships with physicians and other customers in the assigned territory.
Represent assigned GNE brand(s) and their approved indications.
Educate external customers such as physicians and nurses on the clinical information of assigned GNE brand(s).
Support healthcare provider offices with access and reimbursement support.
Serve as the primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members.
Address clinical, educational, and business needs to support improved patient outcomes and quality of care.
Proactively identify and develop solutions for complex or critical accounts within and across therapeutic area ecosystems.
Collaborate with internal and external experts to achieve goals.
Deliver education to healthcare providers regarding product information, appropriate use, and dosing based on FDA approved guidelines.
Triage to US Medical Affairs experts as needed.
Engage with specialty pharmacies to highlight the value proposition of the Therapeutic Area.
Conduct periodic business reviews with specialty pharmacies to gain insights and identify opportunities.
Provide patients/caregivers and patient advocacy group members with information and resources.
Address product acquisition, supply matters, and ensure product access through education on coverage, reimbursement, and patient assistance programs.
Communicate patient-specific access issues and trends to territory partners while maintaining patient confidentiality.
Lead by exemplifying our Operating Principles in all aspects of work.
Collaborate with Partnership and Access Liaison (PAL) to develop comprehensive local geography business plans.
Work proactively with PAL and Case Manager roles to ensure a positive end-to-end experience for HCPs, patients, and caregivers.

Requirements

6 or more years’ experience working in a sales role with HCPs.
Deep understanding of healthcare practitioners' clinical and business goals and challenges to drive demand at the point of care.
Proven track record of solving unusually complex problems using multiple dynamic sources of information, while meeting or exceeding objectives and goals.
Ability to attend Advocacy Events.
Work with Advocacy Groups.
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.

Skills

Coach and mentor other TAMs within the ecosystem.
Outstanding interpersonal, presentation, influencing, and negotiation skills.

Location

Minnesota / North Dakota Iowa / Nebraska / South Dakota Ecosystems
Field based

Work Type

Field based
Overnight travel may be required

Experience Level

6 or more years’ experience working in a sales role with HCPs
Neuroscience, rare disease and/or orphan experience
Previous experience in achieving specific brand performance plans or other financial targets

Education Level

Business, Scientific or Clinical degree
Bachelor’s degree level at minimum

Salary/Compensations

$137,500.00 – $255,300.00

Benefits

This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role.
This position also qualifies for the benefits detailed at the link provided below.

About the Company

From the beginning, Genentech has been a team of highly dedicated, passionate individuals.
We are a place where people are united around a single purpose and an ambitious vision.
Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs.
Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key.
Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

Equal Opportunity

Genentech is an equal opportunity employer.
It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.