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About the Role
The Operations Manager is a key member of the store leadership team, responsible for ALO’s operational strategy within the store. This role focuses on inventory management, labor planning, and scheduling to ensure efficient and effective store operations, with the primary goal of maintaining a customer-ready environment at all times.
Responsibilities
- Oversee and support the execution of key operational processes.
- Investigate and identify root causes of inventory accuracy issues, escalating process or system gaps.
- Champion strong operational standards for the salesfloor by leveraging business performance data.
- Support sell-through management by ensuring inventory count accuracy and coordinating labor for efficient product receiving.
- Support a safe work environment and efficient operations.
- Represent the business in meetings and conference calls in partnership with the General Manager.
- Review, monitor, and partner with the General Manager to manage the budget, reporting, and other business data.
- Inform planning processes, including quarterly business reviews and sales planning.
- Plan for future business needs to maintain optimal performance.
- Ensure the Operations team embodies ALO's mission and guiding principles.
- Lead the team through accountability, continuous coaching, talent development, and effective communication.
- Establish internal and external pipelines through succession planning and recruitment strategy.
- Write effective schedules that prioritize business strategy in partnership with the General Manager.
- Oversee the execution of deliverables within the ALO Sales and Service Model, ensuring operational efficiency.
- Collaborate and implement the General/Store Manager’s vision, working cross-functionally to support organizational goals.
- Demonstrate the ability to navigate the organization balancing business needs and brand culture.
Requirements
- 3-5 years of retail or related industry leadership experience.
- Working knowledge of MS Office (Word, Excel and Outlook).
- Extraordinary interpersonal and communication skills, both verbal and written.
- Agile with the ability to handle multiple tasks in a changing environment.
- Independent work ethic, time management skills, and personal accountability.
- Aligns with and embodies ALO’s Guiding Principles.
- Requires constant movement in and around all areas of the store.
- Ability to lift, push, carry or otherwise move up to 10-15KG.
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
- Ability to stand and move for an entire shift.
- Flexible availability, including working a rotating roster across peak trading periods and weekends.
Skills
- Inventory management
- Labor planning
- Scheduling
- MS Office (Word, Excel, Outlook)
- Interpersonal skills
- Communication skills (verbal and written)
- Agility
- Time management
- Accountability
- Coaching
- Talent development
- Succession planning
- Recruitment strategy
Location
- Onsite
Work Type
- Full-time
Experience Level
- Leadership experience
Salary/Compensations
- Competitive salary
- Monthly store incentives
Benefits
- Generous ALO team discount
- Complimentary ALO Wellness Club membership
- Unlimited access to on-demand yoga and fitness classes
- Quarterly clothing allowance
About the Company
- Mindful movement is at the core of ALO's mission, believing that mindful movement in the studio leads to better living and improved communities.
- The company emphasizes the 'studio-to-street' philosophy, applying the consciousness from yoga practice to everyday life.
- ALO is expanding across Australia and is invested in the development of driven and skilled individuals.
Equal Opportunity
- We value diversity and inclusion and are proud to champion a culture where everyone feels valued, supported, and celebrated.
- By applying for this role, you consent to us completing a VEVO check to verify your right to work in Australia where required.