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About the Role

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. As a Customer and Partner Solutions Engineer (CPSE) specializing in payments and digital credentials, you will shape how millions of people securely store their credentials every day. Operating at the intersection of systems engineering, partner consulting, technical incubation, and strategic execution, you will lead the end-to-end technical onboarding of global issuers, fintechs, and relying parties onto Google Wallet. You will work closely with the Consumer Payments product and engineering teams to influence the digital credential roadmap while solving complex real-time problems. This role offers a high-impact platform to solve challenging technical problems while directly influencing the future of digital wallet technology.

Responsibilities

Act as the lead consultant for national credential issuers and relying parties, guiding them through the architecture, design, and integration of digital credentials.
Partner with external engineering teams to debug complex system integration issues, analyzing data flows, database/API payloads, and networking stacks.
Synthesize partner feedback and technical roadblocks into actionable feature requests for Google’s Consumer Payments product and engineering teams.
Partner closely with internal Product Management, Engineering, Business Development, Program Managers and streamline launch pipelines.
Build and deploy technical automation, tools, and developer documentation to scale issuer self-service onboarding.

Requirements

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
Experience troubleshooting technical issues for internal/external partners or customers.
Ability to communicate in Japanese and English fluently to interact with internal and external stakeholders.

Skills

HTML
CSS
JavaScript
HTTP
Java
C/C++
Python
SQL
NoSQL
Linux
Unix
Machine Learning

Experience Level

6 years of experience working with client-side web technologies
6 years of experience coding with one or more programming languages

Education Level

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
Master’s degree in Engineering, Computer Science, Business, or a related field.

About the Company

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video [https://www.youtube.com/watch?v=HcjR6ZngQcw].