Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Marketing Intern role.
Rezi rewrites your resume against EPOS's job description. Free.
Tailor your resume to this Marketing Intern role.
Rezi rewrites your resume against EPOS's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Marketing Intern posting at EPOS — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Marketing Intern posting at EPOS — free, in seconds.
About the Role
As a Marketing Intern with the EPOS Rewards team, you will support the onboarding and success of SME merchants on our WhatsApp-integrated customer loyalty platform. EPOS Rewards helps businesses attract, engage, and retain customers.
Responsibilities
- Design creative assets, conduct CRM market research to provide industry insights for Rewards implementations, and support marketing campaign execution.
- Gain exposure supporting marketing campaigns and design requirements for EPOS Rewards merchants’ peak retail season.
- Monitor campaign performance metrics and share actionable insights with merchants.
- Prepare simple performance reports to demonstrate ROI to merchant clients.
- Proactively identify and resolve merchant issues to drive retention and satisfaction.
- Assist in product management-related tasks, including testing for feature release, conducting user research, and contributing to drafting product tasks.
- Support EPOS Rewards merchants in technical support, including liaising with internal stakeholders to solve issues.
- Manage end-to-end onboarding of SME merchants onto EPOS Rewards.
- Configure loyalty programme settings in line with each merchant's business needs.
- Coordinate with internal technical and sales teams to ensure timely, smooth go-lives.
- Gather and synthesise merchant feedback to surface product improvement opportunities to the technical team.
- Assist in documenting new feature requirements and validating product changes with merchants.
- Build and maintain SOPs, onboarding guides, and training materials for merchants and internal teams.
- Provide translation support for merchant onboarding and campaign execution.
- Support data processing, reporting, and general administrative tasks.
- Support tasks related to business requirements, as assigned.
Requirements
- Must be able to be present at our office in Singapore.
- Work-from-home arrangements are not available.
Skills
- Marketing
- Market Research
- Design
- CRM
- Campaign Execution
- Campaign Performance Monitoring
- Reporting
- Product Management
- User Research
- Technical Support
- Merchant Onboarding
- SOP Development
- Translation
Location
- Singapore
Work Type
- Onsite
Experience Level
- Internship
About the Company
- EPOS Rewards helps businesses attract, engage, and retain customers.