Receptionist - State Farm Agent Team Member
Stuart Nalewaik - State Farm Agent · Austin, TX, US
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About the Role
Stuart Nalewaik - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
Requirements
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Skills
- Communication
- Interpersonal skills
- Organizational skills
- Multitasking
- Sales conversations
- Microsoft Office
- CRM systems
Location
- In person
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- Competitive salary
Benefits
- License reimbursement
- Bonus based on performance
- Opportunity for advancement
- Health insurance
- Paid time off
- Training & development
- Monthly bonus opportunities
- Quarterly bonus opportunities
- Annual bonus opportunities
- Opportunity to leave early on Fridays when team goals are met
About the Company
- I opened my agency in 2014 after building my career with State Farm, giving me a strong understanding of the business and the importance of creating a team that customers can rely on.
- Staying connected to the local community is important to me, and our agency enjoys finding opportunities to support and engage with the people and organizations around us.
- Our office is energetic, positive, and team-oriented.
- We work together in person and value people who are honest, genuine, and bring integrity to everything they do.
- I’m looking for someone with grit, a positive mindset, and the ability to adapt when things change.
- If you’re a team player who enjoys a high-energy environment and wants your hard work to be recognized and rewarded, we’d love to meet you.