Multi-Line Representative - State Farm Agent Team Member
Jim Saxton - State Farm Agent · Austin, TX, US
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About the Role
Join a competitive, family-oriented, and teamwork-driven agency culture. We are seeking a self-motivated, dependable individual who enjoys working with others and is driven to grow and take initiative. Be part of a supportive, high-performing team dedicated to helping people protect what matters most.
Responsibilities
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
Requirements
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
Skills
- Customer service
- Business support
- Insurance
- Marketing
- Documentation
- Scheduling
- Record keeping
Location
- Austin, TX 78746
Work Type
- Full-time
Experience Level
- Preferred prior experience in customer service, business support, or insurance
Education Level
- Graduate of the University of Texas
Salary/Compensations
- Competitive salary
- Bonus based on performance
Benefits
- Licensing paid by agency
- Opportunity for advancement
- Paid time off
- Training & development
- Flexible schedule
About the Company
- Opened agency in 2009, currently leading a team of nine.
- Agency owner has been with State Farm since 1996, starting as a team member before moving into management and opening their own agency.
- Agency owner is a graduate of the University of Texas with a degree in Marketing and played football.
- Agency owner is married with two sons and enjoys building strong teams and lasting customer relationships.
- Giving back to the community is a priority, with involvement in the Board of the National Football Foundation, local church, and supporting charitable organizations and community events.
- Offers licensing reimbursement, professional development, career growth and advancement opportunities, and a strong commitment to work-life balance.
- Believes in investing in the team and helping each person reach their full potential.
- Culture is competitive, family-oriented, and built on teamwork.
- At Jim Saxton - State Farm Agent, we’re here to help people protect what matters most.
- Take pride in serving our community with integrity, care, and real support.
- Believe in doing meaningful work that makes a difference.
- Looking for individuals who want to grow their career, help others, and be part of a team that strives to do good every day.