Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Product Designer role.
Rezi rewrites your resume against OCBC's job description. Free.
Tailor your resume to this Product Designer role.
Rezi rewrites your resume against OCBC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Product Designer posting at OCBC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Product Designer posting at OCBC — free, in seconds.
About the Role
As a Senior Product Designer at OCBC Group Customer Experience (GCX), you will work at the intersection of design, strategy, and innovation, transforming complex banking journeys into intuitive, human-centred solutions. You will play a key role throughout the design process, from defining user flows and wireframes to creating high-fidelity UI and interactive prototypes, owning complex problem spaces and driving end-to-end experience outcomes.
Responsibilities
- Lead and contribute to the design of end-to-end product experiences across client-facing and internal platforms.
- Translate business needs and user insights into clear, intuitive, and scalable solutions.
- Improve both customer-facing journeys and internal tools, ensuring impact across the full lifecycle.
- Own design projects and experience outcomes from concept to delivery, including user flows, wireframes, prototypes, and high-fidelity UI.
- Turn loosely defined problems into clear, actionable design direction.
- Collaborate and influence closely with product managers, engineers, and stakeholders to align on business goals, priorities, trade-offs and drive outcomes.
- Balance user needs, business goals, and technical realities in decision-making.
- Navigate ambiguity, balancing strategic thinking with hands-on execution.
- Design adaptive experiences across mobile, tablet, and desktop, ensuring consistency and usability.
- Partner with researchers to test, validate, and iterate on solutions based on user feedback.
- Use data, analytics, and usability insights to inform design decisions.
- Map complex workflows and systems, simplifying them into usable and efficient experiences.
- Contribute to and evolve our design system and visual language.
- Strengthen and extend design systems to support consistency at scale.
- Explore how AI tools and other methods can enhance design workflows, from ideation to prototyping.
Requirements
- Minimum 5 years of experience designing digital products, ideally within complex domains such as fintech, enterprise tools, or business banking.
- Strong foundation in UX, UI, and information architecture, with a systems-thinking mindset.
- Proficiency in Figma for design, prototyping, and collaboration.
- Ability to translate complex requirements into simple, elegant experiences.
- Strong communication skills, with the ability to articulate design rationale and influence stakeholders.
- Experience using data and research to guide decision-making.
- Strong judgement in making trade-offs across competing constraints.
- Comfortable working in cross-functional, fast-paced environments with the ability to operate independently in complex and ambiguous environments.
- Demonstrate ownership of end-to-end experience outcomes, with the ability to lead projects from concept through delivery and impact.
- Curiosity about emerging tools, including AI-assisted design and workflow optimization.
- Ability to influence stakeholders and align teams on direction.
- Experience working in systems-heavy or multi-stakeholder environments.
- Experience with CRMs, internal tools, or operational workflows (Nice to have).
- Familiarity with design systems at scale (Nice to have).
- Exposure to AI-driven or prompt-based design tools (Nice to have).
Skills
- UX
- UI
- Information Architecture
- Systems Thinking
- Figma
- Prototyping
- Collaboration
- Communication
- Data Analysis
- Research
- Design Systems
- AI Tools
Location
- Singapore
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Competitive base salary
- Holistic, flexible benefits to suit every lifestyle
- Community initiatives
- Industry-leading learning and professional development opportunities
- Focus on wellbeing, growth, and aspirations
About the Company
- Singapore’s longest established bank, helping people and businesses achieve their aspirations since 1932.
- Dedicated to understanding individuals and businesses to provide tailored support, services, solutions, and career paths.
- Currently undergoing a transformation, leveraging technology and creativity to become a future-ready learning organization.
- Strategic ambition to be Asia’s leading financial services partner for a sustainable future.
- Focus on innovation, friendly and supportive teams, building community value, and helping people grow assets, business, and investments.