Operations Supervisor
Loomis Armored US, LLC. and Loomis International (CA) · Austin, TX, US
2 days agoImpress employers and recruiters.
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About the Role
The Operations Supervisor will implement and administer Loomis policies and procedures, monitor daily operations, and assist with the long-term operation of armored car routes and the cash vault. This role works with management to develop and maintain a professional, safe, secure, and cost-effective operation.
Responsibilities
- Complete and maintain scheduling/routing on a daily basis.
- Oversee and coordinate armored and ATM route, dispatch, first-line ATM maintenance, vault, and terminal operations.
- Maintain the effectiveness and efficiency of route, terminal, and vault operations.
- Ensure the safety of employees, vehicles, and facilities through training, monitoring, and enforcement of policies and procedures.
- Ensure the security of cargo and terminal through training, monitoring, and enforcement of policies and procedures, including terminal opening and closing.
- Investigate accidents and process required paperwork.
- Develop and maintain customer service capabilities among all operations staff.
- Respond to customer inquiries and/or complaints and solve logistical issues.
- Coordinate with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors to create and implement operational solutions for new customers.
- Control overtime hours and monitor employee vacation schedules.
- Communicate with all employees to immediately resolve any outstanding issues and/or complaints.
- Complete any additional responsibilities assigned by management.
- Provide leadership dedicated to professionalism, continuous improvement, and exceeding goals.
- Recruit, interview, test, select, train, and supervise operations personnel.
- Oversee and coordinate the maintenance of vehicles, forklifts, and other equipment.
- Respond to emergencies, including employee injuries, facility security incidents, vehicle incidents, and security investigations.
- Manipulate and maintain route and vault data, including manual paperwork and electronic data.
- Perform other duties as assigned by management.
Requirements
- A valid firearms permit.
- A strong, positive leadership and supervisory presence proven through professional experience.
- Excellent verbal and written communication skills.
- Ability to teach, coach, and present to small and large groups.
- Experience in transportation and warehousing, transportation logistics, or a related field.
- Experience in banking or retail cash, and ATM operations preferred.
- Excellent computer skills and a working knowledge of Microsoft Office programs.
- Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch.
Skills
- Leadership
- Supervisory
- Verbal communication
- Written communication
- Teaching
- Coaching
- Presentation
- Transportation logistics
- Warehousing
- Banking operations
- Retail cash operations
- ATM operations
- Computer proficiency
- Microsoft Office Suite
Location
- US
Work Type
- Full-time
Experience Level
- Management
- Supervisory
Salary/Compensations
- Commensurate upon skill set, experience and competency in similar roles.
Benefits
- Vacation and Sick Time (PTO)
- Paid Holidays
- Health & Dental Insurance
- Vision Insurance
- 401(k) Plan
- Basic Life Insurance Plan
- Voluntary Life Insurance Plan
- Flexible Spending and Health Savings Account
- Dependent Care Account
- Industry leading Training and Development
About the Company
- Loomis has a network of nearly 200 branches providing armored transportation, cash management centers, and cash inventory vaults across the US.
- Loomis provides employees with opportunities for career advancement and job satisfaction.
- Many managers, vice presidents, and corporate executives started in branch positions.
- Loomis is a place for those with the desire to learn and the drive to succeed.
Equal Opportunity
- Loomis is an Equal Opportunity Employer and Drug Free Workplace.
- Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.