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About the Role
The Food & Beverage Coordinator supports the daily operation, administration, and operational readiness of assigned Food & Beverage locations. This role acts as a liaison between leadership, team members, and other departments to ensure high-quality food and beverage experiences. The position requires a blend of office-based administrative tasks and active, guest-facing park operations.
Responsibilities
- Assist with adjusting operational plans based on park attendance, weather, special events, business levels, and guest demand.
- Provide hands-on operational support during peak periods, special events, holidays, and other high-volume business periods.
- Maintain awareness of park-wide operations and collaborate with other departments to resolve operational issues.
- Assist with onboarding and training of Food & Beverage Team Members.
- Monitor training progress and assist leadership in identifying additional training needs.
- Reinforce company standards, operating procedures, guest service expectations, food safety practices, and workplace safety requirements.
- Serve as an accessible resource for Team Members and assist with questions or operational concerns.
- Encourage teamwork, accountability, professionalism, and a positive workplace culture.
- Support leadership with communication of operational updates, policy changes, menu changes, promotions, and special-event information.
- Recognize and communicate Team Member performance and guest-service opportunities to leadership.
- Assist management with daily staffing assignments and deployment.
- Monitor staffing levels against attendance, forecasted business levels, special events, and operational needs.
- Assist with schedule changes, shift adjustments, call-outs, and coverage needs.
- Review timekeeping and assist in identifying discrepancies or missing information.
- Support labor-management initiatives by monitoring operational staffing and productivity.
- Communicate staffing concerns to the appropriate Food & Beverage leader.
- Support compliance with all applicable food safety, sanitation, health department, alcohol service, and company requirements.
- Assist with food safety inspections, corrective actions, documentation, and follow-up.
- Support proper operation of POS systems and Food & Beverage technology.
- Maintain organized departmental files and records.
- Utilize Microsoft Office and other company systems to create reports, spreadsheets, presentations, and documentation.
- Create or assist with work orders for equipment, facilities, refrigeration, beverage systems, POS equipment, and other operational assets.
- Identify operational challenges and communicate recommended solutions to Food & Beverage leadership.
Requirements
- High school diploma or GED, or equivalent combination of education and relevant experience.
- Minimum 1 year previous experience in Food & Beverage, hospitality, restaurant, resort, entertainment, or theme park operations.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities in a fast-paced operating environment.
- Strong written and verbal communication skills.
- Basic to intermediate computer proficiency, including Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to work effectively with Team Members, leadership, vendors, and cross-functional departments.
- Demonstrated commitment to guest service, safety, cleanliness, and operational excellence.
- Ability to work flexible schedules, including evenings, weekends, holidays, peak seasons, and special events.
- Ability to work effectively both independently and as part of a team.
- Ability to stand, sit, use hands to handle, or feel, reach with hands and arms.
- Ability to lift and/or move up to 50 pounds.
- Ability to squat, bend, twist, push/pull.
- Ability to stand/walk for long periods.
- Specific vision abilities required by this job include close vision and distance vision.
- Work in extreme environments indoors/outdoors throughout the year.
- The noise level in the work environment is usually moderate but can be loud during events.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
Skills
- Understands how staffing, attendance, inventory, guest flow, product availability, and service speed affect park operations.
- Confidently supports team members and communicates effectively with leadership.
- Consistently prioritizes a safe, welcoming, and memorable guest experience.
- Accurately manages multiple assignments, deadlines, reports, and operational priorities.
- Identifies operational issues, evaluates options, and takes appropriate action.
- Communicates clearly and professionally with individuals at all levels of the organization.
- Remains effective when business conditions, staffing, weather, attendance, or priorities change.
- Maintains accuracy in documentation, inventory, cash controls, food safety, and operational procedures.
- Comfortable learning and utilizing POS, scheduling, inventory, reporting, and other operational systems.
- Understands the importance of sales, labor, food cost, waste, productivity, and overall profitability.
- Collaborates effectively across food & beverage and other park departments.
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- Minimum 1 year previous experience in Food & Beverage, hospitality, restaurant, resort, entertainment, or theme park operations.
Education Level
- High school diploma or GED, or equivalent combination of education and relevant experience.
About the Company
- Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX.
- The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.
- COTALAND is an amusement park with over 30 attractions and experiences, including first-of-their-kind roller coasters.
Equal Opportunity
- COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.