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About the Role
As a Bartender, you will be part of a passionate team dedicated to excellence, professionalism and attention to detail. You will have the opportunity to showcase your creativity, develop your beverage knowledge and build meaningful connections with guests while maintaining the highest standards of service and presentation.
Responsibilities
- Prepare and serve cocktails, spirits, wines, beers and soft drinks in line with brand standards and recipes.
- Deliver friendly, professional service while building genuine connections with guests and anticipating their needs.
- Set up, maintain and replenish the bar, ensuring stock, glassware, garnishes and supplies are always available.
- Maintain high standards of cleanliness, presentation and safety throughout each shift.
- Process payments accurately and follow all cash handling procedures.
- Monitor stock levels and communicate replenishment requirements to ensure seamless service.
- Follow responsible alcohol service practices and all company policies and procedures.
- Complete opening and closing duties and support colleagues to deliver an outstanding guest experience.
- Support other outlets and events across the Sheraton Grand London Park Lane to broaden experience and develop new skills.
Requirements
- Ability to expertly prepare and serve cocktails, alcoholic and non-alcoholic beverages, ensuring exceptional quality, consistency, and guest satisfaction in a fast-paced banqueting environment.
- A genuine passion for delivering intuitive, personalised service and creating memorable guest experiences.
- Exceptional attention to detail, with the ability to consistently uphold the highest standards of presentation and service delivery.
- Strong interpersonal and communication skills, with the confidence to engage with a diverse, high-end and discerning international clientele.
- Ability to anticipate guest needs, resolve requests proactively, and exceed expectations in a fast-paced luxury environment.
- One to two years of experience in a luxury hospitality, fine dining, F&B, or high-end guest service environment is highly desirable.
Skills
- Cocktail preparation
- Beverage service
- Guest service
- Cash handling
- Stock monitoring
- Interpersonal communication
Location
- London
Work Type
- Full-time
Experience Level
- 1-2 years experience desirable
Benefits
- Part of Marriott International
- Outstanding career progression and global opportunities
- World-class training and development programmes
- Work alongside talented, award-winning hospitality professionals
- Discounted room nights and food & beverage across Marriott hotels worldwide
- Complimentary laundry
- Free meals on duty
- Access to a wide range of flexible benefits
- Eligible for Service Charge
About the Company
- Marriott International is the largest hospitality brand in the world.
- The Sheraton Grand London Park Lane Hotel is an iconic hotel in the heart of Mayfair.
- Our Food & Beverage Outlets offer guests a vibrant and memorable dining experience through exceptional service, expertly crafted beverages and genuine hospitality.
- Sheraton has been a place to gather and connect since 1937, creating a sense of belonging in over 400 communities worldwide.
- Our mission is to be ‘The World’s Gathering Place’.
Equal Opportunity
- Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.