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About the Role
As a Senior Customer Experience Orchestration Data Architect at Adobe, you will lead the development of advanced, secure data solutions for our innovative digital marketing platforms. We craft data strategy, architecture, SQL and governance for customer solutions, including end-to-end profiles, segmentation, journeys, and campaigns!
Responsibilities
- Provide deep experience to build data solutions across multiple Adobe products and cloud platforms aligned with enterprise data strategy.
- Engage closely with customers and Adobe team to facilitate data discovery by evaluating systems and business processes.
- Analyze customer sources, data movement, data granularity, relationships, data format, etc.
- Unify disparate data to meet customers’ digital marketing use cases.
- Lead and develop conceptual, logical, and physical data models for multi-solution delivery.
- Establish frameworks for data quality, define standards, master data management, data services, data governance, data modeling, tools, data security, privacy, and compliance with industry regulations.
- Develop and champion data architecture guidelines via detailed documentation, including architectural blueprints, ERDs, data flow diagrams, source-to-target mappings, data dictionaries, metadata catalogs, governance frameworks, guardrails, and security and compliance protocols.
- Engage with cross-disciplinary groups and Adobe professionals to identify customer demands.
- Provide data layout and strategic blueprints, advocating for scalable, secure resolutions.
- Assume the role of a liaison to promptly tackle technical obstacles.
- Develop strategies for growing data volumes, tools, and integrations, while aligning with customers’ objectives.
- Deliver mentorship on data architecture to customers and consultants to align work with targets.
- Deliver Adobe platform data lake and real-time customer profile to get ready for data ingestion and activation.
- Employ REST APIs, Postman, and basic scripting to automate and streamline the implementation and setup.
- Develop and construct data ingestion solutions for streaming and batch processing, online and offline data within AEP.
- Collaborate with data engineers to develop and implement ETL/ELT pipelines for data collection and extraction.
- Improve data query performance across platforms by tuning models and adhering to guidelines.
- Ensure product guardrails are followed and deployed in solutions.
Requirements
- 10+ years of data architecture, modeling, SQL, and working with customers!
- Expert proficiency in crafting customer-centric database models, datasets with relational, hierarchical modeling, Data Lakes, OLTP & OLAP, etc.
- Advanced skills in SQL development (e.g., functions, data transformations, arrays, joins details, stored procedures, data analysis).
- Deep experience in translating business requirements into scalable data architecture by conducting structured analysis of data workflows and processes.
- Demonstrate outstanding organizational skills and ability to balance customer projects concurrently.
- Strong verbal, written communication skills.
- Previous experience with customer-facing engagements.
Skills
- Data Architecture
- Data Modeling
- SQL
- Customer Solutions
- Data Strategy
- Data Governance
- Data Quality
- Master Data Management
- Data Services
- Data Security
- Privacy
- Compliance
- REST APIs
- Postman
- Scripting
- ETL/ELT
- Data Ingestion
- Data Query Performance Tuning
- Adobe Experience Platform (AEP)
- Python
- Bash scripting
Location
- U.S.
Work Type
- Full-time
Experience Level
- Senior
- 10+ years
Education Level
- Degree in Computer Science, Information Systems, Data Science, or a related field or equivalent experience.
Salary/Compensations
- $146,800 - $263,900 annually
- $182,300 - $263,900 (California)
- $182,300 - $263,900 (New York)
- $171,600 - $248,600 (Washington)
Benefits
- Comprehensive benefits programs
About the Company
- Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences.
- Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
- Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.
- We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact.
- At Adobe, we believe that great ideas can come from anywhere in the organization.
- We believe in creating a company culture where all employees are empowered to make an impact.
- Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Equal Opportunity
- Adobe is proud to be an Equal Employment Opportunity employer.
- We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
- Adobe aims to make our Careers website and recruiting process accessible to any and all users.
- If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.
- Fair Chance Ordinances
- Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
- Massachusetts Legal Notice
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
- An employer who violates this law shall be subject to criminal penalties and civil liability.